Technical Support Manager

**Job Purpose** **_ Job Performance Criteria_** **Application Support Management** - Prioritize and manage incident queues, ensuring that SLAs and response times are met. - Serve as the point of escalation for critical incidents and coordinate with various teams to drive resolutions. - Analyze support metrics and performance data to identify trends and...

A leading provider of innovative technology solutions seeks a seasoned Technical Support Manager to lead their team of Technical Support Engineers.The RoleAs a Technical Support Manager, you will be responsible for:Managing and leading a team of Technical Support Engineers to provide timely and effective support to clientsDeveloping and implementing support...

Job OverviewWe are seeking a highly skilled Senior IT Support Professional to lead our Technical Support team. As a key member of our organization, you will be responsible for ensuring timely and effective support to our clients.Manage and lead a team of Technical Support Engineers to deliver exceptional support.Develop and implement support strategies and...

**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

Netsurit seeks an experienced Technical Support Manager to oversee the maintenance and operation of our IT infrastructure in Johannesburg.Job DescriptionAs a key member of our Internal IT team, you will be responsible for managing the network, IT infrastructure, and implementing ISO 27002 controls and management of the ISO 27001 ISMS.Support end-users and...

Hire Resolve's Client is seeking a motivated and customer-oriented Technical Support professional to join. As a Technical Support specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for diagnosing and troubleshooting technical issues, providing timely solutions, and ensuring customer...

At DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-around better experience. There are times when our software users need knowledgeable support from an empathetic customer success consultant - that's where you come in. As...

**Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG-BIERMANN AV(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Commerce **Type de contrat** CDI **Expérience** Minimum 6 ans This position is accountable for ensuring that the quality and performance of petroleum products across...

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Job Description - Technical Service Support Job Title: Normet Africa-Technical Service Support Department: Service Reporting to:...

**Company Description** PersSol (Pty) LTD is a provider of recruitment/human resources services to multiple industries in South Africa. The company has a national footprint and is committed to delivering the best talent to clients' organizations and their staffing requirements. **Role Description** This is a full-time on-site role for a Technical Support...

Job TitleCustomer IT Support Agent/Front Desk Support We are seeking a highly skilled and experienced IT Support Agent/Front Desk Support to join our team at Isilumko Staffing. As a key member of our support team, you will be responsible for providing exceptional customer service, technical support, and front desk management services to our clients. Key...

**Your Role** **Responsibilities** Technical Support: - Troubleshoot and resolve technical issues related to solar energy solutions, electrical equipment, and installations. - Diagnose problems, identify root causes, and develop solutions or workarounds to restore functionality. - Document and track all customer interactions and technical issues in the...

Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Standard Bank Group. As a Technical Support Specialist, you will be responsible for maintaining service and application stability, availability, and reliability through the facilitation of various Service Management processes...

New Vacancy - Our client in the Truck Industry in Isando Johannesburg, is seeking a Technical Support Advisor. The position will be based at their head offices. **Duties**: - Technical support to branches, Dealers and clients. - May be required to travel from time to time within the borders of RSA and cross border at short notice. - Develop and maintain...

Network Recruitment is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing exceptional support to our clients.Job OverviewWe offer a competitive salary of R250,000 per annum, commensurate with experience and qualifications.About the RoleThe Technical Support...

The OpportunityWe are seeking a skilled Technical Support Manager to lead our team in providing exceptional support to our clients.Key Responsibilities:Manage and lead a team of Technical Support EngineersDevelop and implement support strategies and processes to optimize customer satisfactionCollaborate with other departments to enhance support systems and...

About the RoleWe are seeking a skilled Technical Support Specialist to join our team at DotActiv. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their satisfaction with our category management software and advisory services.Key Responsibilities- Analyze knowledgebase user...

**Job Title:** Technical Support SpecialistWe are seeking an experienced IT Service Desk Analyst to join our team at Ad Talent Africa.The ideal candidate will have a strong background in technical support and a passion for delivering excellent customer service. They will be responsible for providing first-line support to internal customers, troubleshooting...

We are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role.The successful candidate will be responsible for troubleshooting and resolving technical issues,...

: **Senior Technical Support Account Manager - Hybrid** **Senior Technical Support Account Manager** **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on...