Technical Service Support

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...

We are seeking a highly skilled and motivated Laboratory Professional to join our Technical Services team at the South African National Blood Service. As a Laboratory Professional, you will be responsible for providing technical support and assistance to our laboratory staff, including performing key operational activities in our automated and molecular SLS...

At Spinnaker Support, we provide enterprise software support and managed services to top brands worldwide. Our team delivers exceptional customized services that drive operational success.We seek a highly skilled Service Delivery Manager based in South Africa to join our international team.Key RequirementsExtensive background in large outsourcing/service...

About the Role:The Technical Support Services Manager will be responsible for leading a team of support specialists in delivering high-quality technical assistance and troubleshooting to our customers.This individual will oversee the entire support process, from initial contact to resolution, ensuring that all issues are addressed promptly and effectively.

**Technical Service Sales Support**: GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them! We offer interesting and challenging tasks, a positive working...

About the RoleAs a Service Delivery Manager at Spinnaker Support, you will play a critical role in ensuring the success of our customers. You will be responsible for managing tickets, being the first point of contact for customer inquiries, and delivering SLA/SLOs.Key ResponsibilitiesTicket management – assign, review, engagement, follow-up, etc.Be the...

Do you have a combined ability of sound technical knowledge and a passion to work with clients? Our Alternative Energy providing company is looking for a technical support agent to join the dynamic. The individual in this role will provide first line of product solutions/support for customer enquiries relating to Technical equipment. Qualifications Grade 12...

Job OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at Spinnaker Support. As a key member of our organization, you will be responsible for delivering exceptional service to our customers and driving business growth.The ideal candidate will have a deep background in large outsourcing/service delivery organizations and...

**Responsibilities** - Strong diagnostic and problem-solving skills. - Strong attention to detail and process orientation. - Prioritize and escalate complex technical problems to appropriate teams. - Maintain high first-call resolution rates and user satisfaction levels. - Excellent written and verbal communication abilities. - Customer service orientation...

**Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

We are seeking an experienced ITSM Help Desk Lead to join our Technical Service and Support Team at ITC Worldwide, LTD. As the primary point of contact for all IT-related inquiries and issues, this role ensures smooth and effective technology operations, empowering staff to efficiently carry out their responsibilities.The successful candidate will have a...

**Cool Ideas, leading ISP in Ros**ebank Johannesburg requires a Commercial Support Technician to join our team**: The Commercial Support Technician at Cool Ideas plays a crucial role in ensuring our commercial clients receive exceptional technical support and assistance. This position involves providing technical support for internet connectivity, resolving...

A vacancy exists for a **Technical Support Specialist** within **Kazang Insights - Micro Merchant Division**, in **Rosebank, Johannesburg**. The Technical Support Specialist provide telephonic support on all technical-related matters to the field teams supporting the company operations. Key Responsibilities include, but are not limited to: - Provide...

As a leading provider of third-party software support services, Spinnaker Support is seeking a highly skilled Service Delivery Manager to join our international team.Based in South Africa, this role requires a strong background in outsourcing/service delivery organizations and excellent customer/vendor experience.ResponsibilitiesManage ticket escalation and...

**1. **OVERVIEW OF THE ROLE** **Function**: - Enterprise Specialist support Group products that are sold to Corporate, Business and Government. This includes but not limited to APN/VSAT/CUG/LTE/3G/SHARED DATA& VOICE. - Hands-on experience in Customer Experience and customer handling with excellent English speaking and writing - Support Mobile Corporate,...

Spinnaker Support provides software support and managed services to top brands worldwide. We are committed to delivering exceptional customized services that drive operational success.We seek a highly skilled Service Delivery Manager to join our international team based in South Africa.Job ResponsibilitiesManage ticket escalation and resolution...

About Netsurit">Netsurit is a technology firm that provides high-end technical support services to its clients.Job Description">We are seeking an experienced IT professional to join our team as a Technical Support Lead.The successful candidate will be responsible for leading a team of technical support analysts and ensuring the delivery of exceptional...

Spinnaker Support offers innovative software support services to over 1,300 organizations across 104 countries. Founded in 2008, our commitment to customer satisfaction, integrity, and expertise has earned us industry recognition.Our dedicated international team works closely with every customer to deliver exceptional services that drive their operational...

Gauteng, JHB - Eastern Suburbs Cost To Company Well established retail business is seeking to appoint a IT Technical Support. **Requirements: Education, Training and Experience** - Advanced Windows Server 2008, SBS2011 and Server2012 skills, like administering Active Directory, resolve DNS and DHCP issues. - Matric Exemption Cert. with Microsoft...

Edenvale, Johannesburg - Information Technology **IT Technical Support Specialist (On-Site) (JB3233)** **Edenvale, Johannesburg** R25 000 per month **Duration**: Permanent **Overview** - We are currently assisting our client, a prominent player in the ICT solutions field, in their search for a highly skilled and dedicated IT Technical Support Specialist...