Business Consultant

6 days ago

East London, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.
Role Purpose

The Business Consultant (BC) will attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its long-term viability.
Requirements

Qualifications:

- Grade 12 or equivalent qualification (essential)
- Degree in business management, marketing, or finance related NQF 7 qualification (essential) and
- Certified Financial Planner (CFP) is advantageous.

**Experience**:

- 1-3 years' experience in a financial advice rendering role (essential)
- 3-5 years' experience in the financial services industry (desirable)

**_ _**Knowledge:

- Knowledge of the financial services industry.
- Knowledge of relevant legislation.
- Knowledge of the sales process.
- Relevant product knowledge.
Duties & Responsibilities

Internal Processes:

- Implement the sales strategy to increase product uptake, encourage cross selling and enable product engagement.
- Keep abreast with trends, legislation, and best practices within the telesales industry to contribute to optimizing the function.
- Reach set revenue targets for the products and setting key performance indicators.
- Attend sessions on industry benchmarking to inform quality standards and initiatives within the sales environment.
- Develop and oversee the implementation quality assurance assessments, reporting processes and policies in line with business, compliance, and client requirements.
- Establish metrics to monitor and report on the effectiveness of business processes and practices in area of responsibility.
- Develop client retention strategies and frameworks that focus on engagements that encourage clients to retain their product(s).
- Analyze the client retention trends and make recommendations to promote products, service offering or service delivery to the client based on feedback.
- Enhance system capability and usability to drive sales effectiveness and productivity.
- Provide support to marketing and sales campaigns to ensure optimal uptake and influence of these initiatives.
- Manage the selection and distribution of appropriate leads in line with campaigns requirements within the agreed timeframes

Champion Stakeholder Relationships with IFA Fraternity:

- Implement the sales strategy to increase product uptake, encourage cross selling and enable product engagement.
- Keep abreast with trends, legislation, and best practices within the tele sales industry to contribute to optimizing the function.
- Reach set revenue targets for the products and setting key performance indicators.
- Attend sessions on industry benchmarking to inform quality standards and initiatives within the sales environment.
- Develop and oversee the implementation quality assurance assessments, reporting processes and policies in line with business, compliance, and client requirements.
- Establish metrics to monitor and report on the effectiveness of business processes and practices in area of responsibility.
- Develop client retention strategies and frameworks that focus on engagements that encourage clients to retain their product(s).
- Analyze the client retention trends and make recommendations to promote products, service offering or service delivery to the client based on feedback.
- Enhance system capability and usability to drive sales effectiveness and productivity.
- Provide support to marketing and sales campaigns to ensure optimal uptake and influence of these initiatives.
- Manage the selection and distribution of appropriate leads in line with campaigns requirements within the agreed timeframes.

Culture:

- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.

Cost Efficiencies:

- Ensure implementation of and compile budgets to minimize expenditure in alignment with tactical delivery plans.
- Implement and provide feedback on the effectiveness of financial policy, practice, and procedures: preventing illegal, unethical or improper conduct.
- Implement risk management, governance, and compliance policies in own practice area, to identify and manage governance and risk exposure liability
- Investigate reported willful acts of non-compliance to organization policy and practice and report on findi

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