Rsa -receptionist / Front Desk Consultant
1 day ago
**Job no**: 512554
**Brand**: People and Culture
**Work type**: Temporary
**Location**: Johannesburg North
**Categories**: People & Culture
**General Information**
**Job title**:
**Receptionist / Front Desk Consultant**
**Purpose**:
To take responsibility for greeting guests, customers, incoming calls, secretarial duties, general office support and all tasks related to the reception area. Operate the office’s telephone system to relay incoming, outgoing and interoffice calls.
The ability to manage front desk responsibilities such as health and safety protocols, for signing in our FCTG staff as well as checking temperatures to comply with all protocols.
**Primary duties and responsibilities (KRAs)**
**1. Front desk responsibility**:
- Take responsibility for the continuous tidiness and cleanliness of front office
- Take co-responsibility for the servicing of refreshments to clients
- Take responsibility for receiving and channelling of clients
- Make photocopies when required
- Take responsibility for the professional answering of the telephone system and professional reception of visitors.
- Ensure that feedback on queries is provided to FCTG staff / clients timeously
- Ensure that all queries outside Receptionist’s frame of reference are referred to the appropriate level of assistance
**2. Telephone etiquette**:
- Answer telephone professionally
- Take accurate messages where require and share information as
necessary (Do not give out managers’ contact details to any third party
- Receive and sign off mail and courier deliveries
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