Academic Standards Manager

20 hours ago

Cape Town, South Africa NCC EDUCATION LTD Full time

**Job Title**:Academic Standards Manager**

**Hours: 37.5 per week (Full-time)**

**Job Location: Africa (Preferred Kenya / South Africa)**

NCC Education is seeking an Academic Standards Manager to provide academic learning, teaching and assessment development and support to Accredited Partner Centres in his/her assigned region in the delivery and assessment of the full portfolio of NCC Education’s qualifications and teaching and learning programmes.

The individual will be responsible for programme delivery and assessment support, by monitoring academic performance of Accredited Partner Centres and supporting other departments in NCC Education. He/she will manage the accreditation and induction of Accredited Partner Centres and monitor their on-going compliance with NCC Education Academic Regulations and requirements set out by the relevant regulatory bodies.

**Responsibilities**:

- Delivery of staff development courses at Centres and online
- Dissemination of good practice both generic and module specific
- Lecturer observation and evaluation
- Practical support for the delivery of programmes by Centres
- Proactive follow-up with Centres and academic staff
- Develop supporting materials and training courses to assist academic staff in the delivery of NCC Education programmes
- Training of other members of NCC Education staff in the delivery of the developed supporting materials and training courses
- Supporting Qualification and Programme Development by providing feedback to the Product department on lecturers’ experiences with existing modules and programmes
- Gaining feedback on proposed developments to specific programmes, modules and general teaching materials from lecturers
- Ensuring academic performance of Centres by monitoring the performance of students and teachers, consequently identifying problems, developing action plans and handling feedback accordingly
- Making or contributing to decisions on exemptions, direct entry/APL, and extension requests, in liaison with colleagues, and maintaining auditable records of such decisions
- Management of accreditation through visits, associated paperwork and annual/periodic centre monitoring
- Induction of new Centres
- Training new Centre staff on processes and systems
- Undertaking risk based annual Centre monitoring
- Liaising with Ministries of Education and Regulatory Bodies, and supporting the relevant Regional Director in ensuring regulatory requirements throughout the region
- Investigating cases of malpractice and maladministration at Centres
- Functioning as a member of the regional team, providing academic input on regional strategy
- Academic, quality assurance and administrative duties as and when requested
- Communicating new product development with the Business Development Manager and internal staff where appropriate.

The above is not an exhaustive list of duties as the role may change to meet the overall objectives of the department.

**Competencies**:

- Self-motivated and enthusiastic [essential]
- Developing relationships and team working [essential]
- Adaptability and organisational skills [essential]
- Interpersonal awareness and self-management [essential]
- Effective planning and decision making [essential]
- Meeting deadlines [essential]
- Presentation and problem-solving skills [essential]
- Internal and external customer focus [essential]
- Willingness to travel [essential]

**Skills knowledge and experience**:

- Skills_
- Ability to interpret quantitative and qualitative data [essential]
- Good working knowledge of MS Office [essential]
- Ability to produce concise reports [essential]
- Qualifications_
- Postgraduate degree or equivalent, preferably in Education [essential]
- Experience and Knowledge_
- Teacher experience ideally at a UK University or equivalent, preferably in Computing or Business [desirable]
- Knowledge and experience of relevant regional markets [desirable]
- Knowledge of academic matters [desirable]
- Knowledge of UK higher education sector [desirable]
- Knowledge of quality assurance bodies [desirable]
- Experience of supporting international students and partners [desirable]
- Demonstrate experience in creating, planning and delivering training [desirable]
- Fluency in English [essential]
- Fluency in another language would be advantageous [desirable]

**What are we offering?**
- 25 days annual leave plus bank holidays, increases by 1 day after every 5 years of service.
- Regular employee engagement activities
- Long service award
- Pension scheme
- Cycle to work scheme
- Learning and development opportunities
- Hybrid working arrangement

**About NCC Education**

NCC Education is a global provider and awarding body of British qualifications. We provide the complete education solution to over 170 Partner Centres, in more than 50 countries across the world. By working in partnership with accredited partner centres and universities, we provide students with affordable qualifications in Business and

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