Key Accounts Manager
4 weeks ago
Well-Established and fast-growing international brand in the footwear industry is looking to employ someone in the role of Key Accounts Manager (Wholesale), to join their dynamic team.
The person in this role will be responsible for building and optimising key account customer relationships with the goal of achieving sales and profit targets through effective planning, management and execution.
**Company Values**:
- We commit to the wellbeing of our team
- We work with a positive attitude
- We believe in our team
**Responsibilities**:
**Sales and account management**
- Support the National Sales Manager with the creation of budgets and forecasts, door growth targets and key account plans for the wholesale channel
- Conduct seasonal reviews by key account
- Conduct seasonal sell-in meetings with key account customers to showcase new collections
- Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
- Drive sales, by proactively communicating orders and deliveries with customers, suggest top-up orders and ensure order book is converted
- Work closely with marketing to identify trade marketing opportunities and incorporate into key account plans
- Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
- Build effective relationships with key account wholesale customers
**Supply chain and operations management**
- Proactively manage stakeholders against agreed SLA's:
- Ensure delivery deadlines are met, keep customers informed regarding stock and operations management
- Review and manage open order reports from global logistics, in collaboration with the Merchandise Planner
- Communication to global logistics on product movement
- Place orders by order cut-off deadlines
- Communication to local logistics on product movements and orders Manage VAS requirements arranged via logistics
- Manage regular communication and distribution of reports and ATS to customers
**Reporting**
- Report monthly on the wholesale sales forecast
- Seasonal analysis by key account
- Quarterly business review reporting
- Request regular sell out from key accounts
- Relevant tertiary qualification
- 3 - 5 years’ experience in a similar role
- 3-5 years’ Management experience
- Own vehicle
**Competencies Required**:
- A strong understanding of lifestyle brands and the market opportunities within the retail, wholesale and Ecommerce sector
- Business and commercial acumen
- Excellent written and communication skills
- Highly organized and deadline driven
- Ability to network, build and sustain relationships
- Coaching and facilitation skills to enable learning, competence development and positive energy
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