Events & Membership Manager

3 weeks ago


Johannesburg, South Africa HR Studio Full time

**We're looking for**

A customer focused Events & Membership Manager to negotiate, plan, prepare for and execute all functions held at our clients golf club.

**Who are you?**
- Strongly customer-focused with good communication skills
- Must have the ability to attend to finer details and the flair to advise clients on available opportunities
- Good leadership, supervisory and delegation skills
- High standards of cleanliness and housekeeping skills
- You have the ability to coordinate all facets of function management smoothly and efficiently
- You are a self-starter with good judgment and a creative mind
- You possess strong administration skills

**What's the role?**

**You will be responsible for**:
Events Co-Ordinator:

- To negotiate all function requirements, including menu selection directly with clients
- To confirm all details in writing with clients
- To set up all function rooms in accordance with client needs
- To personally ensure that all function requirements are fulfilled to client satisfaction
- To ensure that all client invoice requirements are raised including final head count
- To arrange and discuss with the Manager all aspects of creating the perfect environment

Membership Manager:

- To maintain all membership records.
- To transfer membership categories when required.
- To raise the correct subscription fee for each individual member.
- To terminate membership records and close out member accounts.
- To plan and present member numbers by category of membership.
- To analyze and report on member statistics, such as age analysis, gender analysis, ordinary members etc.
- To develop membership recruitment strategies by category of membership and to implement these strategies.
- Committee and to record the minutes of the meetings.
- To introduce new members to the Club and to advise all new members of the rules and regulations of the Club.
- To invite all new members to meet management and the Committee.
- To maintain a data base of comparative costs on entrance fees, subscriptions and playing costs with selected Clubs.
- To develop and produce the Club Diary.
- To perform any other work related duties as required from time to time.

**Boxes to tick**
- Matric
- Related Tertiary Qualification
- Minimum of 5 years working experience in a similar role


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