Manager: Fraud Detection: Forensic Services

3 weeks ago

Bellville, South Africa Sanlam Full time

Who are we?
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the three clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives. Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. What will you do?
We are seeking a highly skilled and motivated fraud detection specialist which will play a critical role in protecting Sanlam Life and Savings from fraudulent activities and ensuring the integrity of the operations, enhancing stakeholder confidence and managing reputational risks. This will entail the development and successful implementation of a fraud risk detection and protection strategies across all business units throughout the cluster to mitigate risks. What will make you successful in this role?
Provide input to the strategic direction of the forensic function and drive execution thereof, to provide Sanlam with effective fraud detection and protection.
Develop, review and implement fraud detection and prevention frameworks, policies and procedures:
By using advanced data analytic methods, tools and techniques;
Implementing, proposing and managing detection reporting systems to provide automatic alerts;
Monitor, collect and analyse organisational data and other information for early detection of fraud;
Perform system reviews;
Research and recommend detection and prevention processes, systems and capabilities;
Oversight of the digital forensic practices in the department;
Build and maintain effective relationships with relevant stakeholders to facilitate achievement of objectives and ensure sustainability:
By understanding their operations and systems;
Translating client requirements into workable fraud detection and prevention models;
Presenting customers with fraud detection solutions;
Collaborate with regulators, industry associations and banks on advanced fraud detection and protection practices;
Ensure timely reporting of departmental activities to relevant stakeholders to facilitate effective business decision making and assist them to fulfil their governance responsibilities;
Ensure customers, both internally and externally are protected from any fraud risks and losses;
Working with developers and vendors on detection solutions;
Manage the fraud detection team by providing leadership to the team through effective mentoring and coaching; and
Any other duties relating to fraud risk management. Qualification and Experience
BCom degree or BTech in Auditing, MIS, Computer Science, Applied or Mathematical Statistics
Certified Fraud Examiner (CFE) or Forensic Practitioner (FP)
5-10 years relevant fraud detection and or prevention experience in the financial services industry (insurance exposure would be advantages)
Experience with using tools like PowerBI, Sequel, IBM Data Studio and data extraction processes will be advantages
Experience in managing and leading a team Knowledge and Skills
Financial Services/Insurance Industry Knowledge
Professional forensic standards & methodology
Professional digital standards & methodology
Fraud Data Analytics Methods, Tools and Technologies
Fraud Prevention strategies, techniques and industry best practices
Analytical mindset with the ability to interpret complex data and identify patterns or anomalies
Problem solving and decision making
Attention to detail
Good Business Acumen
Excellent Communication skills Behavioral Competencies
Manages complexity
Communicates effectively
Plans and aligns
Optimises work processes Core Competencies
Cultivates innovation
Customer focus
Drives results
Collaborates
Being resilient Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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