Retail Academy

1 week ago

Johannesburg, South Africa Swarovski Full time

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Retail Academy & Visual Merchandising Trainer where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

**About the job**

In this position you will report to the Head of Retail Academy CEE/A and have the following responsibilities:

- Implementing of global/market training programs and materials within the assigned area: organizing and conducting classroom trainings relating to new collections, selling skills, and leadership skills
- Implementing the global and regional Visual Merchandising Guidelines in Mono-brand and Multi-brand Stores of local market in assigned area of responsibility, ensuring high quality of Visual Merchandising at POPs under the supervision of the VM Manager
- Regularly visiting the stores, to do in-store sales trainings/coaching
- Completing Store Visit Reports and ensuring regular feedback is given to responsible District Manager, VM Manager, and Head of Retail Academy, so that the relevant topics can be followed-up on during the next store visit
- Monitoring the sales performance and KPIs trend of the Retail Staff within the assigned area

**About you**

We are looking for a unique and amazing talent, who brings along the following:

- Minimum 3 years of working experience in a fashion retail environment in a similar sales training role
- Solid understanding of retail and sales training as well as the ability to engage the audience using different approaches to maximize knowledge retention
- Strong communication, lateral leadership and influencing skills to make things happen without direct authority
- Excellent facilitation skills and experience in coaching retail teams
- Willingness to travel up to 80% of working time
- Fluent English (written and spoken), French language would be an asset
- University degree in business or comparable education preferred

**About Swarovski**

Swarovski is a Wonderlab where magic and science meet.

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under law in countries we operate.

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