Sales and Product Knowledge Expert
6 days ago
Job Description:
We are looking for a highly motivated and results-driven Sales and Product Knowledge Expert to join our team at Cape Union Mart Group. As a key member of our sales team, you will play a critical role in driving sales growth through exceptional product knowledge and selling techniques.
About the Role:
The successful candidate will have a strong passion for technical products, excellent communication skills, and the ability to build rapport with customers. You will work closely with fellow team members to train and impart knowledge on products, ensuring seamless customer experiences.
Key Responsibilities:
- Optimise sales through specialist product knowledge and selling techniques.
- Exceed customer expectations by offering specialised service and optimise sales interactions by demonstrating products to customers.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Maintain housekeeping and uphold visual merchandising standards.
- Assist, train and impart knowledge to fellow team members on products.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty when dealing with cash and finances.
- Ability to take leadership.
- Building and maintaining relationships.
- Innovation and change management.
- Thinking adaptability.
- Taking ownership.
Requirements:
- 2-3 years of retail experience.
- Matric or Equivalent.
- Clear Criminal record.
- Ability to communicate effectively.
- Microsoft - Computer Proficiency.
- Live the outdoor lifestyle (e.g., hiking, camping, trail runs etc.).
- Training academies sign off (for internal).
- Passion for technical products.
- Product Specialist knowledge will be advantageous.
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