Digital Campaign Administrator

5 months ago

Bellville, South Africa Sanlam Full time

Who are we?- Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratise financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realise their dreams.- Position Overview-
**What will you do?**

**Campaign Planning & Execution**
- Working with product owners and marketing managers to set up a calendar for campaigns that will be executed via the Marketing Operations team. Using CRM (MS D365) as well as Everlytic, setting up segmentation

**Tracking & Tagging**
- Generate campaign tracking URL’s and embed tracking in all links. Set up google tags.

**Documentation and Manual Reporting**
- Manual reports that are required on an ad hoc basis and maintaining all campaign documentation. Using tools like Percolate / SharePoint to maintain documentation.

**Workload Management**
- Using agile methodology, maintain a backlog of work using tools like JIRA, Azure Dev Ops to track and communicate with product owners, marketing managers as well as technical CRM development teams.

**Issue and Escalation Management**
- Triage issues that are reported relating to campaigns executed by Marketing Operations and provide feedback by either resolving the issue or escalating the issue for technical support.
- Qualification- Minimum requirements matric, Marketing qualification desirable.- Experience- Experience with web design and development including HTML advantageous.
- Experience with workflow management and digital asset management platforms advantageous.
- Google marketing platform experience advantageous

**Knowledge and Skills**
- Processing transactions and conduct simple calculations (where applicable)- Record keeping, filing and maintenance of databases- Maintain work standards and quality verification- Collating information for reporting- Transfer of knowledge on leading practice and processes**Personal Attributes**
- Plans and aligns - Contributing independently- Communicates effectively - Contributing independently- Interpersonal savvy - Contributing independently- Optimises work processes - Contributing independently**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Cultivates innovation - Contributing independently- Customer focus - Contributing independently- Drives results - Contributing independently- Collaborates - Contributing independently- Being resilient - Contributing independently**Turnaround time**Our commitment to transformation**
- The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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