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Incentive Account Manager

1 month ago


Cape Town, South Africa HotelJobs.co.za Full time

Leading Inbound DMC offering and involved in providing a wide range of services across a broad spectrum of tourism is looking for an Incentive Account Manager.

**Responsibilities**:

- Design programmes for existing and new clients
- In constant contact with clients and agencies
- Ensure and maintain good relations with clients and agencies
- Brainstorm ideas based on given briefs and budgets
- Complete cost analysis’s, grids, detailed proposals and PowerPoint presentations
- Travel onsite inspections or programmes (on average 1 week in every 4 weeks during season)
- Compile and book all services based on itineraries
- Source relevant information in terms of room-gifts, amendments, re-costs and additions
- Travel with groups and assist with on-site coordination
- Ensure contracts are drawn up between the company and client
- Ensure invoices are sent to clients and ensure timeous payments are made
- Ensure payments are made timeously to suppliers
- Responsible for final invoicing and reconciliation
- Maintain and increase gross profits on programmes
- Attend all weekly and status meetings

**Requirements**:

- Degree or Diploma in Travel & Tourism
- Driver’s License
- A minimum of 5+ years’ experience in a Tourism account management role - specializing in Incentive Inbound Tourism
- Knowledge of **Southern Africa, **specifically Cape Town, Sun City, the bush (Kruger & Sabi Sand Private Game Reserve) and Zambia
- Knowledge of Botswana, Mozambique, Kenya & Tanzania an added advantage
- Knowledge and experience in MS Office (Outlook, PowerPoint, Excel and Word)
- European language an advantage
- Must be highly organised, energetic, well versed in the world affairs