Skills Development Specialist
6 months ago
**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.-
**Role Purpose**
- To facilitate the successful implementation of the L&P strategy to deliver the required learning and skills outcomes for stakeholder impact and return on investment. The incumbent will also assist the Skills Development Manager with managing the skills development programmes in accordance with legislation and to facilitate the successful implementation of the L&P strategy to deliver the required learning and skills outcomes for stakeholder impact and return on investment.**Requirements**:
**Qualifications**:
- Post graduate qualification in HR/Social Sciences, or Learning & Development.
**Experience**:
- 4 - 6 years experience in the Skills Development with a focus on skills development in an insurance or financial services environment.
- Extensive experience with the administration of Learnerships, Internships, Bursaries across different business units
- Exeprience working with Learning Management Systems
- Experience in managing multi-disciplinary projects
**Skills**:
- Good understanding of emerging technologies and their potential uses, especially in the learning and development sector
- Effective communication and relationship networks management
- Presentation skills
- Verbal and written communication skills
- Critical thinking and decision making skills (business acumen)
- Influencing and negotiation skills
- Ability to handle ambiguous situations and provide solutions
**Knowledge**:
- Knowledge of relevant legislation (e.g. SDA, SDLA, Employment Equity Act (Codes of Good Practice related to EE and B-BBEE), Labour Relations Act and SAQA Act
**Duties & Responsibilities**
**Internal Processes:
- Develop and implement guidelines for learning programmes
- Keep abreast of trends, legislation and best practices within the skill development field in order to optimise service delivery.
- Maximize funding opportunities via implementation of discretionary grant projects in support of skills pipe-line development and growth.
- Facilitate the vendor management and accreditation process for service providers and internal training programmes.
- Determine an appropriate skills audit system to identify the skills needs of the business and support the execution of the skills audits for the Momentum Retail.
- Oversee the needs analysis for Momentum Retail in accordance with business objectives and in collaboration with the HR team compile a Workplace Skills Plan (WSP) that addresses the needs of the business in line within MMH framework and standards.
- Support and track the implementation of the Momentum Retail WSP and provide advice on learning interventions to meet the requirements of the WSP.
- Evaluate organisational readiness for learnership process and develop plans to advocate learnerships in the business to increase readiness.
- Manage the learnerships, internships, skills programmes and bursary programme for Momentum Retail.
- Advocate Skills Development within the business and coach and guide the HR teams and business stakeholders to comply with the Skills Development Act and related processes.
- Compile, submit and assess the Workplace Skills Plan Implementation Report within the requirements of the SETAs and Momentum Retail’s standards and procedures.
- Utlise insights from reporting to make recommendations to improve the development and implementation of the Workplace Skills Plan.
- Identify and highlight Skills Development risks with relevant stakeholders and identify risk mitigation strategies.
- Oversee the compilation and submission of accurate Skills Development reports that clearly highlight the relevant analysis, insight and trends.
- Managing B-BBEE verification process for Mom Retail SD - by supporting the collation of valid, accurate and complete data or evidence during the B-BBEE verification process.
- Gather data to compile and submit BBBEE reports for annual verification purposes in line with MMH requirements and standards.
- Create dashboards to ensure control measures are implemented for management and recommendations
- Create calendar of key dates for tracking milestones for projects within portfolio
- Resolve stakeholder queries and complaints within defined timeframes in a manner that maintains the stakeholder statisfaction and builds healthy relationships
- Draft learning program agreements that clearly outline deliverables and set timelines
**Client Services**
- Monitor and manage client, service providers, partners and other stakeholder expectations through sustainable relationships.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client
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