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Restaurant Supervisor

1 month ago

Cape Town, South Africa Victoria & Alfred Hotel Full time

**JOB TITLE** Restaurant Supervisor

**REPORTS TO** Resident Manager

**DUTIES & RESPONSIBILITES**
- Ensure that all company policies, procedures & SOPs are adhered to
- Assist the Restaurant Manager in planning, directing & controlling the department & rostering of staff
- Manages & lead the restaurant staff in the absence of the restaurant manager
- Maintains excellent relationships with guests
- Provide an efficient, courteous service to guests
- Attend to guest complaints promptly & efficiently
- Train & develop staff
- Admin duties as required
- Assist with weekly/monthly stock-take as required
- Liaise with other departments to ensure smooth flow of information through-out the property as per operating standards
- Supplies relevant information to other departments to assist them with planning & running their departments
- Ensures that cash handling & banking procedures are strictly adhered to
- Performs additional duties as requested by Management
- Any other duties that may be required

**CORE COMPETENCIES**
- Excellent communicator
- Excellent command of English - both written & verbal
- Attention to detail
- Customer service
- Able to plan, prioritise & work well under pressure
- Good knowledge of Food & Bev
- Good team player
- Ability to motivate staff
- Act in good faith & in the best interest of the Company at all times
- Ability to work independently
- Excellent computer skills - Word, Excel, Opera

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Restaurant management: 1 year (preferred)

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