Regional Support Manager

2 weeks ago

Pretoria, South Africa Sanlam Full time

Who are we?
Sanlam Life Ltd is one of the top financial services providers in the South African market.
We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.
Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique - and want to inspire you to realise this worth.
This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities. What will you do?
The is a regional based position that reports directly to the Regional Executive. This role forms part of the regional structure of Gauteng North with a strong matrix supporting line to Head: REMS.
This role managers the regional support functions and different specialist functions that enable sales. What will make you successful in this role?
Ensure synergies between the Product Providers, Service Providers, Sales and Sales Support environments
Drive and manage the effective execution of the different Support functions within the region
Drive and manage the effective execution of legal support services within the region
Drive and manage the effective execution of quality and risk services within the region
Drive and manage the effective execution of recruitment and selection services for intermediaries within the region
Undertake general Support Operations Management such as risk management, office management, financial management
Provide effective people management
Undertake MANCO duties for both the region as well as Distribution Support

**Qualifications and Experience**:
Matric and
Legal Degree or
Commercial or Business-related Degree and
Experience in financial distribution services, strong client service and administration experience
Extensive Management experience

**Knowledge and Skills**:
Financial service industry and market
Knowledge within the different channels of the region e.g. SFA, SBD, Entities
Sanlam products and competitor products
Sales and related administration processes
Legal services processes to support sales staff
Leadership and management skills to manage staff
Relevant regulatory legislation and compliance knowledge
Quality and risk monitoring process
New and existing business processes
Recruitment and Selection processes and practices
Budget and expense management
MS: Office (PP, Excel, Word, Outlook)
MyWorkspace, Sanquote, Sanpay, MIS, CUBUS
SANIX experience will be advantageous

**Personal Qualities**:
Cultivates innovation
Flexibility and Adaptability (being resilient)
Client Focus
Building relationships/partnerships
Results Driven
Sound planning, co-ordination and organization orientation
Sound decision making
Leadership abilities
Balancing stakeholders
Treating Clients Fairly Turnaround time

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

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