Technical Projects Manager Level 2

1 week ago

Durban, South Africa Games Global Full time
Job title : Technical Projects Manager Level 2 Job Location : KwaZulu-Natal, Durban Deadline : December 21, 2024 Quick Recommended Links
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Job Description
Overview

  • The TPM2 is responsible for the end-to-end delivery of medium to large sized, medium to high complexity projects which including technical support

Responsibilities

  • Technical Outputs: 
  • Operationalize (Pre-Go Live, Go Live and Post Go Live)"
  • Responsible for execution and communication of Deployment Plan (Pre-Go live, Go Live and Post Go live tasks).
  • Responsible for arranging training for production teams to allow them to support the product / project after go-live.
  • Responsible for arranging training for operators to allow them to use the product after go-live.
  • Responsible for engaging and communicating with external stakeholders.
  • Responsible for ensuring resourcing availability for go live monitoring and troubleshooting.
  • Process Improvement
  • Continuously evaluates processes. Assists with the implementation, documentation and communication of processes improvement initiatives.
  • Initiation and Planning
  • Accountable for end-to-end project planning and a Project Management Plan – including plans for Scope, Communication, Risk & Issues, Cost and Stakeholder Management.
  • Responsible for the Charter and defining and agreeing the high-level scope, milestones and initial risks early in the project.
  • Responsible for defining the Project Benefits, Measurements and Critical Success Factors in the Charter.
  • Responsible for defining roles and responsibilities for the project team and stakeholders (RACI) in the Charter.
  • Responsible for setting up the Project Governance and Systems to effectively manage the project.
  • Accountable for creating, implementing and maintaining the Project Schedule and obtaining approval from relevant stakeholders.
  • Coaching and Mentoring
  • Formally mentor and coach other Technical/Project Manager's or Project Coordinators
  • Provides timely feedback and guidance to help others strengthen specific knowledge/skills areas needed to accomplish task or solve a problem
  • Strategic Planning
  • Responsible for working with Business Units to define and prioritize roadmaps.
  • Responsible for assisting Business Units with Roadmaps as required.
  • Responsible for impact assessing and prioritizing roadmap changes in collaboration with Business Units.
  • Responsible for keeping roadmaps up to date after changes and communicating as appropriate.
  • Responsible for ensuring that Project Objectives and Critical Success Factors are aligned to Business Unit Strategies.
  • Environment Maintenance
  • Handle environment reprovisions and take full responsibility for Environment Maintenance and configuration (if applicable).
  • Environment troubleshooting/analysis.
  • Conducting installations (Games, Playcheck and back office).
  • Project Closure
  • Accountable for measuring the delivery of project objectives and benefits, including Critical SuccessFactors as defined in the Charter.
  • Responsible for facilitating Lessons Learned sessions and collating all the feedback.
  • Responsible for prioritizing improvements from Lessons Learned and ensuring action owners areas signed and informed.
  • Responsible for driving improvements by following up with action owners from the Lessons Learned.
  • Accountable for following the appropriate process for closing the project.
  • Accountable for communicating project closure to all stakeholders.
  • Behavioral outputs:
  • Adaptably Resilient
  • Decision-making Quality
  • Collaborative Relationships
  • Drives Results
  • Communicates and influences effectively
  • Strategic Mindset
  • Develops Talent
  • Resourceful and improving

Qualifications

  • Excellent Communicator - written and verbal
  • MS Office
  • MS Project
  • High Responsibility/Accountability
  • Task Variety Working on several different tasks or projects
  • Stress Tolerance Dealing with multiple project deadlines
  • Understanding of Business Objectives
  • Business Acumen
  • Environmental support and troubleshooting (if applicable)
  • Out of hours availability (depending on operational requirements)
  • Mentorship and/or coaching is an advantage
  • Strong Technical Background
  • Strong Working knowledge of software development
  • Experience in the end-to-end delivery of medium to large sized, medium to high complexity projects. "
  • 4 - 5 years Project Management experience with 1-year technical experience OR 4 - 5 years relevant experience in a software or IT environment and 1 year project management experience"
  • Understanding of the Software Development Life Cycle (SDLC)
  • Sound knowledge of software project management.
  • Exposure to multiple PM Methodologies
  • Customer service experience
  • Good technical understanding of all platform interdependencies for your product

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