Internal Orders
4 months ago
**Job Overview**:
**Date Posted**: Posted 3 days ago-
**Location**: Alberton, Gauteng-
**Job Title**: Internal Orders / Sales Consultant-
**Education Level**: High School / Matric-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Internal Orders / Sales Consultant required in Alberton.**:
Do you enjoy working in a sales department where you assist customers over the phone as well as walk-ins? Our client, a leading hardware company based in Elandsfontein is looking for a dynamic Internal Orders / Sales Consultant to join their growing team
You will be working in a fast-paced, technical environment where your expertise and problem-solving skills will be required.
**Requirements**:
- Matric, relevant qualification advantageous
- 2 - 3 years’ experience in a sales environment
- Excellent interpersonal communication
- Strong organisational skills
- Initiative and deadline driven by excellent planning and organisational skills
- Ability to work under pressure
- Successfully adapts to changing demands and conditions
- High attention to detail, enthusiastic
- Committed and reliable
**Duties and Responsibilities**:
- Lead and supervise the team of 11 staff members from various departments
- Monitor staff performance, provide feedback, and handle training and development initiatives
- Ensure that health and safety protocols are adhered to by the team during all dispatch activities
- Oversee the planning, scheduling, and execution of dispatch activities to ensure timely delivery of products
- Coordinate with production, warehouse, and sales teams to align dispatch schedules with customer demand and manufacturing output
- Continuously monitor KPIs related to dispatch operations (on-time delivery, cost per shipment, etc.) and implement corrective actions as needed
- Utilize dispatch software to track shipments and monitor the status of delivery vehicles.
- Collaborate with the customer service team to handle escalated issues related to delivery delays, damaged products, or incorrect orders
- Ensure that customer delivery specifications are met, including timelines and any special handling requirements
- Coordinate with the inventory management team to ensure sufficient stock levels are available for dispatch
- Address and resolve operational issues, such as vehicle breakdowns, route disruptions, and other logistics problems
- Investigate incidents such as late deliveries, product damage during transit, and implement solutions to prevent reoccurrence
- Maintain accurate records of shipments, dispatch activities, and driver logs
- Prepare reports on dispatch operations, including performance metrics and cost analysis, for senior management review
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