Internal Sales Representative

5 days ago

Alberton, South Africa Scorpex Recruitment Full time

**Internal Sales Rep - Electrical & Thermal Insulation**

**Requirements**:

- Matric
- 3-5 years experience in the required sales industry
- Valid driver's license with own car

**Responsibilities**:
**List of Key and General Responsibilities**:

- Quote customers assigned to you within 2 to 3 hours of receiving the request. Customer rep list to be supplied

i. The customer contact you received the order from

ii. The customer accounts contact

iii. Internal sales manager

iv. National sales operations manager

v. Managing director

vi. POD administrator

vii. Isotec Accounts, including filing clerk

viii. Representative responsible for the account

c. Print out the sales/Works order and file it with your actual order in your backorder file and follow up at least once a week.

Backorders are your responsibility, and it is not to be outstanding more than a week of Isotec receiving the stock in. Backorders needs to be checked weekly and if its not outstanding anymore it needs to be deleted from the system. The backorder report needs to correspond with the customer’s backorder.

4. Quotes needs to be cleaned out once every month. No quotes to be outstanding longer then 3 months as quotes are only valid for 21 working days. But can be on the system no longer than 3 months.

5. When invoicing please make sure the correct representative is invoiced especially when invoicing on backorders, when invoicing you also need to invoice from the outstanding backorder and not load a new sales order as this creates duplicates.

6. Follow up on quotes that has been done regularly and give feedback as to why we did not receive the order. Keep traceability of correspondence for evaluation purposes.

7. BREAKDOWN orders take preference to other orders especially if the customer is part of our top 20% - Top 20% customer list to be supplied

8. You will be required to assist in other areas of the business if the need rises. You are not linked to only being an internal sales representative.

Need to know your customers backorders

Feedback to customers are your first priority.

**Job Type**: Contract

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