Communications Technology Assistant
3 weeks ago
Provide technical support to ensure the availability of the PABX, NICE voice recording system and any other Telephony technologies to ensure stable and efficient communication facilities to the TIH Group.
**Job Functions** Communications,Information Technology **Industries** Insurance,IT - Information Technology **Specification**
User Support
Provide first-line and to a certain extent, second-line hardware, software, and end-user support as required and in line with documented procedures and service level targets to support the business effectively.
Customer Service
Carry out a range of customer service activities, including handling customer cases and enquiries that are more complex or outside the norm.
Internal Client Relationship Management
Help manage internal client relationships by supporting other to build effective working relations.
Resolving Customer Issues
Respond to basic and advanced issues and escalations promptly. Further escalate issues when required.
Administration
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
Work Scheduling and Allocation
Organize own work schedule each day in line with changing priorities.
Testing
Perform a broad range of tests that required detailed assessment, measurement and judgment. Perform required tests on the communications systems. Locate faults and diagnose problems resolve issues on the systems.
**Requirements**:
General Education
Grade 12/ SAQA Accredited Equivalent (Essential)
General Experience
3-5 years technical work experience with Avaya PABX and voice recording systems (Essential);
Experience working with SQL/ EMC/ POM (Advantageous)
Application
Nice-Engage; Avaya PABX; CMS; SBC; SIP/H.323; System Manager
Employment Equity
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organizational culture that recognizes, appreciates and values diversity & inclusion.
Unlock your greatness & be unstoppable
About TIH
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.
What we offer
TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, free seasonal fruits - every day, and an Active Access walking programme
-
Gauteng, South Africa Foodbev Full time**Role purpose** Responsible is responsible for leading the development, implementation, and maintenance of the organization's information and communication technology (ICT) strategy, infrastructure, and services. This role ensures alignment of ICT with business objectives, manages ICT budgets, and oversees ICT team. **Specific duties**: **ICT Strategy...
-
Marketing and Communications Administrator
2 weeks ago
Ekurhuleni, Gauteng, South Africa Boardroom Appointments Full time**Marketing and Communications Administrator** Detail-oriented, thorough, and organised Marketing and Communications Administrator to join a growing team. Applicants must have at least four years marketing and communications experience working in a business-to-business company. The applicant will be responsible for developing, executing, and managing the...
-
Communications & Accessories Sales Consultant
2 weeks ago
Gauteng, South Africa Lynne Harris Recruitment Full time**COMMUNICATIONS & ACCESSORIES SALES CONSULTANT - MIDRAND** Eco-friendly company seeks a driven and enthusiastic Sales Consultant to distribute quality consumer cell phone and technology advancing accessories, developed, and manufactured from partly recycled materials. Their goal is to be seen in all FMCG outlets across and through Africa. Quality products,...
-
Junior Community Manager
2 weeks ago
Gauteng, South Africa Avatar Agency Full timeRole Overview The Junior Community Manager will be responsible for developing the digital community for our client's brand. Assist in establishing the brand tonality and voice, crafting responses, creating content, bettering brand sentiment using ORM tools and innovative campaigns, monitoring community engagement, and crafting responses to consumer feedback...
-
Account Manager
7 hours ago
Gauteng, South Africa ASIE Personnel Full time**Account Manager (Broadcast Technologies)** Our client a leader in the Electronics, Telecommunications and broadcast industry is currently looking for an Account Manager to be based in Centurion. The Account Manager will be responsible for understanding customer needs and developing new sales opportunities. Create and build high levels of customer...
-
Manager Iii
2 weeks ago
Gauteng, South Africa University of Johannesburg Full time**Advert reference**: uj_001784 **Advert status**: Online **Position Summary** **Industry**:Education & Training**Job category**:Education and Training**Campus**:Auckland Park Kingsway Campus**Contract**:Permanent**Remuneration**:Market Related**EE position**:EE**Level**:Skilled**Introduction** The University of Johannesburg (UJ) is a vibrant and...
-
IT Technical Assistant
2 weeks ago
Gauteng, South Africa Mind And Hands Academy (Pty) Ltd. Full timeOur client requires technical operator to work within a fault management environment, providing a monitoring and incident management service. ROLE AND RESPONSIBILITIES: A Technical Assistant is responsible for the following: - Monitoring Netcool and Network Management Elements in all regions. - Identify unreachable (communications loss) elements, log and...
-
Mobile Research Community Manager
2 weeks ago
Gauteng, South Africa MDI Global Full time**Description**: **About the role** - Do you have an inquisitive mind and are you interested by human behaviour? - Do you have excellent communication skills and are you passionate about word of mouth and digital marketing? - Do you have excellent writing skills? - Are you highly organised and can manage your time efficiently? - Can you manage multiple...
-
Brand and Communications Manager
2 weeks ago
Gauteng, South Africa Telesure Careers Full timeBe a custodian of the Hippo brand. Create, execute, monitor, and communicate Hippo marketing and brand strategies that deliver on brand requirements. Communicate brand values and strategies to internal and external stakeholders. Implement and manage the end-to end communication strategy for the brand, staff and customers. Report, monitor and analyze...
-
Technical Assistance Centre Advisor
2 weeks ago
Gauteng, South Africa Psalms23consulting Full timeThe Technical Assistance Centre Advisor is primarily responsible for assisting the Car Dealer Network by using a range of defined operating skills to assist in resolving vehicle concerns. This includes the provision of over-the-phone and written technical advice to the Car Dealer Network. The Technical Assistance Centre Team is responsible for ensuring that...
-
Drivers Assistant
2 weeks ago
Gauteng, South Africa Mind And Hands Academy (Pty) Ltd. Full timeWe are looking to hire a highly efficient Driver Helper to assist company drivers with all deliveries. **Responsibilities**: - Loading and unloading company vehicles. - Assisting drivers to find delivery locations. - Compiling accurate delivery records and reports. - Reporting all delivery-related problems to senior staff. - Effectively communicating with...
-
Recruitment Assistant/admin Assistant
7 hours ago
Gauteng, South Africa Moving Heads Personnel Full time_Admin/Recruitment Assistant - Sandton_ - Immediate start. Min 2 years working experience in an admin or secretarial role. Strong computer literacy. Experience in internet research. Above average written and spoken English communication. Basic salary plus commission. _ **Job Types**: Full-time, Part-time, Permanent, Temp to perm, Internship Ability to...
-
Communications Manager, Aws Sub-saharan Africa
4 weeks ago
Gauteng, South Africa Amazon Web Services South Africa Pvt Ltd - D71 Full timeExperience in professional communications or public relations - Proven experience in PR, ideally in the tech industry - Bachelor's degree in Communications, Public Relations, or related field - Strong media relationships with top-tier business, technology, and general press - Excellent written and oral communication skills - Experience working with customers...
-
Communications Manager, Aws Sub-saharan Africa
7 hours ago
Gauteng, South Africa Amazon Web Services South Africa Pvt Ltd - D71 Full timeExperience in professional communications or public relations - Proven experience in PR, ideally in the tech industry - Bachelor's degree in Communications, Public Relations, or related field - Strong media relationships with top-tier business, technology, and general press - Excellent written and oral communication skills - Experience working with customers...
-
Assistant Company Secretary
3 weeks ago
Gauteng, South Africa Telesure Careers Full timeAssist with the provision of advise, adherence to Corporate Governance and Statutory Compliance for the Group. **Job Functions** Administration,Legal **Industries** Admin, Office & Support,Insurance,Legal **Specification** Regulatory & Compliance Management Investigate all kinds of incidents and reports, and provide expert advice to more senior...
-
Nursing Assistant
2 weeks ago
Gauteng, South Africa Sylviancare Ltd Full timeSylvian Care, a leading provider of home care services, is seeking dedicated and compassionate Health Care Assistants to join our growing team. If you have a genuine love for working with elderly people, a positive attitude, and a strong work ethic, we want you on our team! We uphold the values of compassion, empathy, and positivity, and are committed to...
-
Assistant Accontant
2 weeks ago
Gauteng, South Africa Dandres Full time**ACCOUNT ASSISTANT** This role will add value to the Shared Services division and the individual will focus on the following Key Performance Indicators. - To ensure good corporate governance, in terms of internal control implementation and ensuring operating effectiveness of controls. - To provide accurate financial information to the business - Maintain...
-
Financial Planning Partner Assistant
6 hours ago
Gauteng, South Africa Enshrine Placements Full timeThe Partner Assistant is required to support the Financial Planning Partner(s) in providing high levels of client service to our clients, as well as to the region as a whole. The incumbent takes responsibility for overseeing the administrative, operations and client services support to the Financial Planning Partner and is the liaison between the practice...
-
Snr Data Modeller
2 weeks ago
Gauteng, South Africa Nedbank Group Technology Full timeJOB PURPOSE: RESPONSIBILITIES: - Design data models that meet the business requirements and align to the agreed architecture framework. - Ensure data modelling deliverables are delivered according to project plan and budget to meet commitment to stakeholders. - Ensure all data modelling activities and deliverables are aligned to the development methodology...
-
General Assistant Ii
3 weeks ago
Gauteng, South Africa University of Johannesburg Full timeGeneral Assistant II (Workshop) (P14) (Faculty of Art, Design & Architecture: Industrial Design) Advert reference: uj_000378 Advert status: Online **Position Summary**: **Industry**:Education & Training **Job category**:Education and Training **Campus**:Auckland Park Kingsway Campus **Contract**:Permanent **Remuneration**:Market Related **EE...