Service Foreman

5 days ago

Rustenburg, South Africa Motus Corporation Full time

Develop and implement a staff resource plan in response to the needs of the workshop
- Manage and record staff leave, training and other “non-billable” time correctly in order to minimise the impact on productivity and revenues - in conjunction with the Workshop Manager
- Motivate team members using appropriate and approved methods to produce their best results
- Ensure efficient and correct “loading” of workshop hours
- Load workshop according to productive and available staff
- Ensure that CSI is always consistently above Group minimum standard
- Discuss and S-CSI results and potential action Plans
- Develop and commit to relevant labour sales and profit targets in relation to the Workshop
- Always manage and monitor labour sales and workshop profitability
- Conduct effective Workshop Planning
- Control workshop productivity (i.e. hours worked / hours sold) and efficiency (i.e. flat rate time with actual time
- Review all allocating hours clocked on all job cards to hours sold (i.e. profitability)
- Assist TIPS Champion with unresolved technical problem (if unresolved)
- Assist and guide technical staff throughout technical problem identifying stages
- Implement future corrective actions plans to various technical problems
- Monitor and communicate staff target achievements and implement corrective action plans
- Assist technicians with unresolved technical problem (if unresolved)
- Ensure customer is informed off all work done on vehicle via Service Advisor
- Maintain and monitor Productivity reports
- Maintain a database recording the mechanics/ technicians time and efficiency analysis
- Assist technical staff with problems and facilitate on the job training
- Ensure that warranty work is done in accordance with MPC standard warranty policies and procedures
- Ensure that all sundries and controlled wastages of consumables are minimized
- Plan staff leave, training and other “non-productive” times efficiently in order to minimize negative effects on productivity

**Position Overview**:
**Specific Role Responsibilities**:

- Ensure customer needs are attended to and actioned according to agreed deadlines and quality standards
- Monitor and maintain technology and ensure maximum access.
- Improve and maintain customer service index percentages to agreed standards
- Pre-write job cards if necessary
- Liaise with the Parts Department regularly and according to agreed processes to ensure timeous availability of parts
- Ensure that all relevant MPC core standards are always adhered to
- Ensure that correct technical information is available and used by Technicians
- Ensure that all information in the WIS and Star Diagnosis are always up-to-date and accurate
- Ensure all specialized workshop equipment is in workable condition (i.e. diagnostic testers, lifts, special tools, complete toolboxes etc
- Always ensure neat and tidy workshop space
- Ensure all relevant soft/hard copy documents are filed accurately for easy accessibility
- Ensure compliance to Mercedes SA’s CI (corporate identity) guidelines within department
- Discuss all Mercedes SA bulletins, workshop comebacks and escalated technical problems

**Qualifications and Experience**:

- Matric
- Three-year experience on Repair and servicing of vehicles
- Clear Criminal Record
- A Valid Driver’s License C1, EC will be an added advantage
- Technician Qualification
- At least 2-3 years Technical Experience

**Skills and Personal Attributes**:

- Ability to install and administer computer hardware, software and networks
- Excellent analytical problem-solving skills
- Decision-making skills
- Effective verbal, written, presentation, and listening communication skills
- Computer skills including the ability to operate computerised accounting spreadsheet, word processing, graphics and website development programmes at a highly proficient level
- Stress management skills
- Time management skills
- Customer orientated
- Interpersonal skills
- Ability to work in a team as well as independently
- Customer orientated
- Ability to handle confidential matters, set priorities, work well under pressure with attention to detail
- Articulate and diligent
- Planning & Organising
- Delivering Results & Meeting Customer Expectations
- Leading & Supervising
- Following Instructions & Procedures
- Coping with Pressure & Setbacks
- Adapting & Responding to Change
- Achieving Personal Work Goals & Objectives

Deciding & Initiating Action

  • Field Service Foreman

    1 week ago

    Rustenburg, North West, South Africa Unique Personnel Full time

    **Job Number** - 68805 **Job Type** - Permanent **Job Title** - Field Service Foreman **Computer Skills** - MS Word **Industry** - Manufacturing **City** - Rustenburg **Province** - North West - To increase the customer sales base/market share - To increase spare parts sales and service volumes and set and attain sales targets/budgets - To provide an...

  • Field Service Technician

    3 days ago

    Rustenburg, South Africa Fempower Full time

    **Education Skills Requirement**: Matric. Qualified Auto Electrician/Electrician/Millwright/Diesel Mechanic/Fitter (Section 26B/13). **Computer Literacy**: Proficient in Basic/Advanced Microsoft Office. Syspro advantageous. **Required Work Experience**: More than 6 years’ experience as a Field Service Technician, inclusive of experience working on Aard...

  • Contracts Foreman

    3 days ago

    Rustenburg, South Africa HHK Full time

    Contracts Manager/Foreman DUTIES OF CONTRACTS MANAGER/SITE FOREMAN 1. Effective planning of teams, ensuring efficient use of Team’s time (to be fully productive) to complete works in the shortest time and ensure targets are reached. 2. Quality control of the physical works and installations on site (Inspections, report back to head office). Overseeing of...

  • Specialist: Technician

    3 days ago

    Rustenburg, South Africa Motus Corporation Full time

    Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate - Establish parts required for service/repair to be performed and ensured correct parts are ordered - Report to Service Foreman promptly on any additional work required - Obtain authorization prior to carrying out any additional work - Advise Management prior...

  • 2 Specialist Technician: Service Maemo Motors Passenger Cars Rustenburg

    1 week ago

    Rustenburg, South Africa Motus Corporation Full time

    Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate - Establish parts required for service/repair to be performed and ensure correct parts are ordered - Report to Service Foreman promptly on any additional work required - Obtain authorization prior to carrying out any additional work - Advise Management prior...

  • Contracts Foreman

    4 days ago

    Rustenburg, South Africa HHK EARTHING AND LIGHTNING PROTECTION Full time

    DUTIES OF CONTRACTS MANAGER/SITE FOREMAN 1. Effective planning of teams, ensuring efficient use of Team’s time (to be fully productive) to complete works in the shortest time and ensure targets are reached. 2. Quality control of the physical works and installations on site (Inspections, report back to head office). Overseeing of outstanding work per...

  • 2 Service Advisor Maemo Motors Passenger Cars

    2 days ago

    Rustenburg, South Africa Motus Corporation Full time

    Receive customer telephone calls to book an appointment. Gather and ensure the accuracy of customer and vehicle details. Document customer concerns / vehicle symptoms accurately in the workshop order form. Define the scope and type of work to be performed accurately Co-ordinate and clarify the method and place of reception and hand-over of the vehicle...

  • General Engineering Supervisor

    4 days ago

    Rustenburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Mining Jobs in Rustenberg- Salary- R900k - R850k- Job Type- Permanent- Education- Valid Trade Test Certificate Qualification- Experience- 10 years experience- Reference- GES1706TM- - mining.jobs(at)staffingprojects.co.za- Fax- 0867182242Our client based in Rustenburg urgently requires the services of a skilled and experienced...

  • Senior Foreman Mechanical Surface

    3 weeks ago

    Rustenburg, South Africa De Beers Group of Companies Full time

    Company Description - Come and join this dedicated team as Senior Foreman Mechanical Surface, where you will be managing the discipline of engineering supervisory, budget and technical service. Compliance to operating relevant procedure Work instructions, MHSA compliance, and GTS-group technical standards. Coordinate special projects and shutdowns Manage PM...

  • Service :foreman Maemo Motors Passenger Cars(Rustenburg)

    1 week ago

    Rustenburg, South Africa Motus Corporation Full time

    Develop and implement a staff resource plan in response to the needs of the workshop - Manage and record staff leave, training and other “non-billable” time correctly in order to minimise the impact on productivity and revenues - in conjunction with the Workshop Manager - Motivate team members using appropriate and approved methods to produce their best...

  • Smpp Site Manager

    5 days ago

    Rustenburg, South Africa Recruitment Matters Africa Full time

    SMPP Site Manager required for our mining client based in Rustenburg. You will be responsible to manage service teams and administration staff at a mining site in the North-West Province and ensure that satisfactory service delivery is achieved. Ensure contractual obligations are met to the customer’s satisfaction, whilst building strong relationships with...

  • Mdo

    3 days ago

    Rustenburg, South Africa Engineered Mining Solutions (Pty) Ltd ta EMS Mining Full time

    **Job Ad: Mechanical Drill Rig Operator (MDO) - EMS Mining (Tharisa Mine, Marikana, North West Province)** EMS Mining, a leading mining service provider in the Southern African region, is seeking a skilled **Mechanical Drill Rig Operator (MDO)** to join our dynamic team at Tharisa Mine, located in Marikana, North West Province. At EMS Mining, we pride...

  • Diesel Technician

    6 days ago

    Rustenburg, South Africa Bonafide Human Capital (Pty) Ltd Full time

    Our well known Commercial Vehicle Dealer client based in Rustenburg is looking to employ a qualified Diesel Technician with Volvo experience. **Job Description**: Reporting to the Service Manager, this position requires someone who will ensure Customer Satisfaction in the service and repair of motor vehicles in a safe and economical manner - Repair /...

  • Secretary (Plant)

    3 days ago

    Rustenburg, South Africa Info Personnel Full time

    North West , Rustenburg (Market related) Provide confidential service, assistance and support to the office of the Executive Processing and other management personnel to ensure that all related information is reported and distributed to relevant stakeholders. Grade 12 certificate with a Secretarial Diploma or similar qualification is essential. Minimum...

  • Artisan

    3 days ago

    Rustenburg, South Africa Rainbow Recruitment Full time

    **Job Advert Summary**: Rainbow is seeking a Maintenance Artisan to join our Inland Agriculture team. The role will be based in Rustenburg and report to the Maintenance Foreman. The successful applicant will be responsible for Electrical/Diesel Mechanical and Civil maintenance repair of Agriculture related machinery and equipment. **Minimum...

  • Site Manager/ Supervisor

    4 days ago

    Rustenburg, South Africa Pro Personnel Full time

    North West, Rustenburg Negotiable Our client in North West area is looking for a Site Manager/Supervisor For RF Technician and Underground Leaky Feeder Communications Systems Different Teams Requirements Minimum N4 - N6 Light Current / Electronics Extensive and In-Depth Knowledge of Leaky Feeder Systems & Two-Way Radios Medically Fit & Mentally...

  • Artisan Fitter

    2 weeks ago

    Rustenburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for an Artisan Aid responsible to perform and supervise the layout, assembly, installation, maintenance, repair and troubleshooting relating to mechanical equipment and systems, pipe supports, and related hydraulic and pneumatic equipment for steam, hot water, heating, cooling, lubricating, sprinkling, and...

  • Engineering Specialist Production

    3 days ago

    Rustenburg, North West, South Africa De Beers Group of Companies Full time

    Company Description - Our Platinum business mines, processes and refines the entire range of Platinum Group Metals (PGMs): Platinum, Palladium, Rhodium, Ruthenium, Iridium and Osmium. We’re looking for a talented Engineering Specialist with experience in Production processes who shares our values and our belief in a better future for mining. **Job...

  • Specialised Surface Mobile Equipment Operator

    5 days ago

    Rustenburg, North West, South Africa De Beers Group of Companies Full time

    Company Description - Our Platinum business mines, processes and refines the entire range of Platinum Group Metals (PGMs): Platinum, Palladium, Rhodium, Ruthenium, Iridium and Osmium. We’re looking for a talented Specialised Surface Mobile Equipment Operator who shares our values and our belief in a better future for mining. **Job Description - Purpose...

  • Boilermaker Plater Sf

    2 weeks ago

    Rustenburg, North West, South Africa De Beers Group of Companies Full time

    Company Description - As the Boilermaker you will provide engineering technical service to a surface area. Maintain, install and commission of the machinery and equipment to an agreed standard in the area of responsibility. **Be part of the team. The team that makes it happen.** Anglo American has a portfolio of world-class mining operations. We mine,...