Ombudsman Complaints Specialist

Job Description Dear Future, Ombudsman Complaints Manager Are you someone who can: - Manage team members within the context of defined processes, set required performance parameters and act as technical coach where required. - End-to end analysis and investigation of Regulatory complaints. - Root cause and trend analysis, and suggestions on improvement...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Job Description Hello Future Senior Claims Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...

Job Description: Long-term Insurance Dispute Resolution Technical Lead Position Overview: The Long-term Insurance Dispute Resolution Technical Lead is a key role responsible for managing the dispute resolution process related to long-term insurance. This position involves representing the organization in interactions with various Ombudsman offices and...

Job Purpose: - Management of Regulatory complaints end-to-end. - Be the voice of the customer. - Lodge and record all Regulatory complaints on the CMS system. - Identify client needs and resolve regulatory complaints within agreed and prescribed SLA's. - Draft complaint responses and communicate decisions to intermediaries, management, clients, Ombudsman,...

**Job Advert Summary**: **Purpose of the Job**: Reporting to the Manager: Client Relations Management, this role is responsible for service delivery and maximising the client experience through client engagement. The incumbent will be a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an...

**Job Advert Summary**: A specialist role reporting to the Executive: Operations and Systems in the PPS Mutual area. The main focus of the Compliance and Complaints Specialist role acts as the point of contact for all compliance and complaint issues arising within the PPS Mutual South African Operations team servicing PPS Mutual locally and from Australia....

Job Overview:The Recruitment Council is seeking a Long-term Insurance Technical Lead - Complaints Manager to join our team. As a key member of our organization, you will play a crucial role in managing the dispute resolution process related to long-term insurance.Responsibilities:Complaint ResolutionManage the dispute resolution process for long-term...

Our insurance client is seeking an experienced Claims Negotiator specialing in liability and fedility to join their claims team in Bedfordview. Key Responsibilities: - Assisting with Ombudsman matters and complaint responses, when required. - Liaising between the company and external attorneys where legal opinions are required. - Providing internal legal...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

Job Summary:The Recruitment Council seeks a skilled Insurance Dispute Resolution Strategist to manage the dispute resolution process related to long-term insurance. This role involves representing the organization in interactions with various Ombudsman offices and regulatory bodies, ensuring compliance and effective handling of complaints.Main...

Job Description: Long-term Insurance Dispute Resolution Technical LeadPosition Overview: The Long-term Insurance Dispute Resolution Technical Lead is a key role responsible for managing the dispute resolution process related to long-term insurance. This position involves representing the organization in interactions with various Ombudsman offices and...

Job Description: Long-term Insurance Dispute Resolution Technical Lead Position Overview: The Long-term Insurance Dispute Resolution Technical Lead is a key role responsible for managing the dispute resolution process related to long-term insurance. This position involves representing the organization in interactions with various Ombudsman offices and...

Job Description To promote, develop and implement the Company's underwriting philosophy and strategy through the successful delivery of a variety of underwriting functions to maximize performance and achieve company objectives. - Provide leadership, support, training, guidance and development to the medical underwriting team to ensure that the team complies...

We are seeking a skilled Long-term Insurance Dispute Resolution Technical Lead to join our team at The Recruitment Council. This is an exciting opportunity for a motivated and experienced professional to drive dispute resolution efforts in the long-term insurance industry.Job Description:Key Responsibilities:Dispute Management:Oversee the recording and...

Job Description:The Recruitment Council is seeking a highly skilled Insurance Dispute Resolution Specialist to join our team. This role involves managing the dispute resolution process related to long-term insurance, ensuring compliance and effective handling of complaints.Key Responsibilities:Complaint ManagementOversee the recording and tracking of all...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: Responsible for daily running of complaints including investigation, monitoring and resolving of system and business issues/problems. Co-Ordinating...

**Job Advert Summary**: This role reports to the Executive Claims Assessor. The role will transfer specialist claims knowledge, in-depth process knowledge and client centric principles to the claims team by conducting, quality assurance and post audit entrenchment. Conduct training session for the claims team and other internal and external stakeholders and...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...