Service Call Centre Agent

2 days ago


Gauteng, South Africa Smart Worx Group Full time

Our Lead Client is looking to hire a Service Call Centre Agent ,

**Duties**:

- Log all dedicated call outs and assist team on other accounts when colleagues are absent
- Liaise with technicians regarding call outs
- Quotes
- Manage customer relationships
- Establish customer satisfaction level after all visits
- After hour duty

**Skills requirements**
- Basic telephone etiquette
- Admin and clerical skills
- Technical ability/understanding
- Communication
- Excel
- Syspro or similar

Experience in a Call Centre Service environment is a must. Refrigeration experience will be an advantage,

**Salary**: R15,000.00 - R18,000.00 per month

**Experience**:

- Customer service: 1 year (preferred)


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