Service Call Centre Agent
2 days ago
Our Lead Client is looking to hire a Service Call Centre Agent ,
**Duties**:
- Log all dedicated call outs and assist team on other accounts when colleagues are absent
- Liaise with technicians regarding call outs
- Quotes
- Manage customer relationships
- Establish customer satisfaction level after all visits
- After hour duty
**Skills requirements**
- Basic telephone etiquette
- Admin and clerical skills
- Technical ability/understanding
- Communication
- Excel
- Syspro or similar
Experience in a Call Centre Service environment is a must. Refrigeration experience will be an advantage,
**Salary**: R15,000.00 - R18,000.00 per month
**Experience**:
- Customer service: 1 year (preferred)
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