Lead Generation Supervisor
2 weeks ago
Purpose:
Provide administrative support to the Lead Generator Manager, duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators.
Duties & Responsibilities:
- Various administration tasks
- Interviewing, screening, training, testing, and qualifying new recruits for the department
- Assisting in the formulation of targets for individuals and teams
- Providing guidance, motivation, and feedback to the consultants in the team
- Assisting with technical support and general inquiries from the team
- Alternative thinking to optimize procedures within the Lead Generation department
- Synergizing with the Lead Generation team and keeping them motivated
- One-on-one performance and developmental training
- Group Performance training
- Compilation of departmental reports
**Requirements**:
- Must have a 3 year degree
- Call center experience is essential
- Be fluent in English & Afrikaans
- Excellent communication skills
**Benefits**:
- Profit share
- Pension Fund
- Disability Fund
- Gender specific cancer cover OR accidental disability cover
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