General Manager

1 week ago


Pretoria, South Africa Professional Sourcing Full time

**Job Overview**:
**General Manager - Service Commercial (Automotive Industry)**

**Location**:Pretoria, Gauteng**

***

**Position Overview**:
**A leading global commercial vehicle manufacturing concern **has a new opportunity available for a **General Manager - Service Commercial.**

One will be tasked with **developing, executing, and managing** the **service and parts process** to **increase** **productivity and profitability** **of Aftersales** within the **Dealer network in Southeast Africa (SEA).**

**Knowledge Required**:

- **_Head up a team of National and Regional Service Managers_**_ in _**_supporting the dealer network_**_._
- **_Set targets and KPIs and actions plans_**_ with regional team and dealers to challenge and _**_grow the dealer soft offer absorption rate._**:

- **_Increase aftermarket utilization_**_ through _**_systems training and implementation_**_._
- **_Liaise between the dealer network and OEM resolve issues_**_._

**Experience, Qualifications and Skills Required**:

- Relevant **Technical qualification (Motor Industry).**:

- Relevant **Business management Degree or Diploma**.
- More than **5 years in a Commercial Vehicle Dealer** or **OEM environment** in a **Senior Role as a Dealer** **Principal, Parts Manager, and/or Service Manager**.
- Strategic mindset and **understanding of the overall Aftermarket Business**.
- Sound **financial knowledge** and **understanding of Dealer Financial Statements**.
- Knowledge of **Dealer Retail Operations** and **KPI’s**.
- **Sales and Marketing experience** in the **Aftermarket Division**.
- Understanding of **vehicles in operation and target setting**.
- Able to **travel locally and internationally**.


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