Learning & Change Manager

8 months ago

Johannesburg, South Africa SPECD (Pty) Ltd Full time

Gauteng, JHB - Northern Suburbs
- (Market related, Negotiable)

**We are urgently looking to fill a position of a LEARNING & CHANGE MANAGER for one of our premier clients in the gaming, hospitality, and entertainment industries.**

**JOB DESCRIPTION**:
**Job Title**:Learning & Change Manager

**Employment Type**:Permanent, On-site

**Work Location**:Johannesburg, Sandton

**JOB PURPOSE**:
The Learning & Change Manager will be responsible to consult with the business units in the assessment and evaluation of business needs and gaps, and to collaborate with the learning and development service providers in determining the learning design, providing quality assurance and measurement of learning programs and interventions, and mandatory reporting that takes place across the business to close performance gaps and achieve business objectives, in line with legislation, BBBEE targets and Company standards. The role will also be required to support operations in providing frameworks and tools for change projects that effect operations across the company group.

This role will be required to ensure all policies, frameworks and practices are based on researched leading and industry practice, technical solutions, specialised projects and innovation, and legislative support to advise, enable and support business operations in achieving their objectives.

**Key Stakeholders**:

- **Internal**: - Director: HR; Central Hospitality Teams; Central Gaming Teams; Central Business Support Team; Unit GMs; Unit Functional Managers & Teams; Unit HR Teams; Central Compliance team.
- **External**: - International Hotel School; Service Providers; Business partners; CATHSSETA or other SETA’s.

**JOB SCOPE & RESPONSIBILITIES**:

- Partner with business unit HR and Learning Practitioners to facilitate learning needs analyses processes and results, relative to strategic and performance objectives.
- Provide relevant learning documentation, tools, and templates to various stakeholders for recording purposes.
- Troubleshoot escalated queries and manage challenges being experienced, around development needs learning interventions and learning programmes within the operations.
- Conduct a performance consulting methodology to investigate issues being experienced in the operations, diagnose, and identify the root cause of the issue and identify training, system and / or process needs.
- Make recommendations on learning initiatives to improve performance and encourage the philosophy of a learning organisation that enables the development of talent and creates a high performing culture; conducting interviews and observations to ensure there is transfer of learning.
- In collaboration with the business unit, provide advice to facilitate learning solutions and interventions to address challenges and close identified gaps.
- Track the implementation of learnerships, leadership development and bursary interventions, and provide necessary support in assessing the return of investment and integration into the business units.
- Be a change agent and communicate on change frameworks, plans and tools for large and group wide projects, providing the necessary advice around skills and knowledge development.
- Collaborate with the learning provider to create and monitor detailed work plans and schedules of activities needed to successfully complete the learning content development and design including the allocation of resources, aligned with leading practice and trends.
- Quality assures learning content and provides input into the customisation of content in line with the company requirements.
- Co-ordinate and manage the design team and provide guidance on a functional level to ensure delivery to objectives.
- Monitor and control solution delivery and the provider’s performance against plan throughout the design life cycle.
- Prepare progress reports against the implementation plan.
- Monitor and obtain approval on budgeted design expenditures, escalating any variances or challenges.
- Conduct ad hoc audits on learning data to ensure compliance and accuracy and integrity of data within allocated business units, highlighting any areas of concern.
- Monitor and ensure the preparation of mandatory skills development plans and reports for specific units.
- Monitor the preparation of audit files and supporting documentation (identifying trends; statistics; project status updates) for BBBEE skills development audits.
- Monitor and measure the effectiveness of learning content to ensure stakeholder requirements are met and expected transfer of knowledge, skills and ROI is achieved
- In cases of underperformance and non-delivery, provide recommendations for relevant stakeholders with remedial action and document.
- Monitor, track and report on skills spend and documentation for BBBEE reporting for allocated business units.
- Acts as coach and trusted business advisor to influence HR and Learning operations teams, and Functional Managers in the areas of Lear

  • Learning & Change Manager

    6 months ago

    Johannesburg, South Africa RAD Resources Full time

    Our client in the Hospitality Industry has a vacancy available for a Learning and Change Manager. Suitable applicant must have experience in Change Management. Salary R800 000 - R850 000 CTC PA depending on experience. Position is based in Sandotn. - The Learning & Change Manager will be responsible to consult with the business units in the assessment and...

  • Change Manager

    6 months ago

    Johannesburg, South Africa Sabenza IT Full time

    Change Manager Change Manager, Project Manager - IT Johannesburg - Gauteng - South Africa Ready to lead change on a global scale? We're seeking a dynamic Change Manager to drive innovation and transformation at our prestigious retail company in Sandton! Be part of a global brand shaping the future of retail !!! - Bachelors degree from an accredited...

  • Change Manager

    2 months ago

    Johannesburg, South Africa iOCO Full time

    JOBNUMBER **iOCO03400** - CONTRACT TYPE **Contract** - CONTRACT TYPE: **OnSite** **The Role**: We are looking for an experienced **Change Manager** to join our team. The Change Manager plays a key role in ensuring that organizational projects and initiatives meet objectives on time and on budget by increasing employee adoption and usage. This person must...

  • Change Manager

    6 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To partner with project teams, business heads and other impacted business users to create and implement any change that is customised according to specific project and Business Unit needs - Compile a stakeholder list to ensure that all impacted users are identified and updated with all the relevant information required to ensure the projects...

  • Change Manager

    3 weeks ago

    Johannesburg, South Africa Rand Merchant Bank Full time

    Job title : Change Manager Job Location : Gauteng, Johannesburg Deadline : January 06, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description To partner with project teams, business heads and other impacted business users to create and implement any change that is customised according to specific project and...

  • Change Enablement Analyst

    7 months ago

    Johannesburg, South Africa Nedbank Full time

    Leadership Pipeline- Manage Self: Professional **Job Purpose** - The change enablement analyst helps with the preparation and execution of initiatives that involve organisational change. The analyst collaborates with the Head of Change Enablement, project managers, and senior leaders to evaluate the consequences of change, design communication and training...

  • Change Manager

    4 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Change Manager Welcome to FNB (First National Bank), the home of the #changeables. We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives...

  • Change Management Specialist

    7 months ago

    Johannesburg, South Africa Ovations Technologies Full time

    Our banking client is seeking an accomplished Change Manager to augment their current team of seasoned professionals. This position offers a 12-month contract opportunity. **Responsibilities**: - Implement Change Management principles and Agile methodology to meet business needs and strategic objectives effectively. - Provide expert guidance to project...

  • Change Manager

    2 days ago

    Johannesburg, South Africa VCIT Insight Full time

    **Change Manager** Knowledge, experience and personal competencies Education and experience: - 3 Year degree. - Minimum 5 years’ experience. - Relevant change management certification. - Change management theory and practice. - Experience working at change consultant level on projects in a multi-functional organisation. - Experience in project managing...

  • Change Manager

    6 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Change Manager II Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Change Management Specialist

    18 hours ago

    Johannesburg, South Africa Network Contracting Full time

    Execute any level of change in a structured approach with the ability to speak to the phase of change, the ROI, the standard tools and templates. Map and understand how multiple simultaneous changes are affecting employees in your organization, through valuable data and a high-level view, in order to boost performance and improvement. This includes a map of...

  • Training Lead

    2 days ago

    Johannesburg, South Africa BASHR Consulting Full time

    As a successful incumbent you will be responsible for preparing conduct and deliver training using a variety of learning technologies, including interactive courses, screen-based training, and whiteboard content. You will also be required to support the preparation and test training environment and training platform **Requirements**: - Relevant Tertiary...

  • Change Management Specialist

    4 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Change Management Specialist Welcome to FNB (First National Bank), the home of the #changeables. We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable...

  • Team Co-ordinator

    7 months ago

    Johannesburg, South Africa Lumina Learning Full time

    LUMINA LEARNING COORDINATOR Full-time, Hybrid, Permanent, Work, HQ Cape Town, Flexible location **ABOUT THE ORGANISATION AND THE ROLE** This is an exciting position for a dynamic go-getter with strong interpersonal skills and emotional intelligence, who can proactively find better ways of doing things to ensure no balls are dropped; always striving for...

  • Change Specialist

    4 weeks ago

    Johannesburg, South Africa Transnet Full time

    Job title : Change Specialist Job Location : Gauteng, Johannesburg Deadline : December 18, 2024 Quick Recommended Links Jobs by Location Job by industries Position Purpose Providing strategic direction on Change management activities within GICT at an organizational transformation level, projects and training. Provide a key input in...

  • Change Manager

    1 month ago

    Johannesburg, South Africa Jalusi Corporation Full time

    **Job Summary**: The Change Manager will be responsible for managing and implementing change initiatives across the organization. This role involves developing change management strategies, ensuring smooth transitions, and minimizing resistance to change to achieve business objectives. **Key Responsibilities**: - **Change Strategy**: Develop and implement...

  • Learning and Development Manager

    7 months ago

    Johannesburg, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most. _ - We are looking for a Learning and Development (L&D) Manager to provide a technical expert service, support, and manage the level of risk on learning and development matters in...

  • Change Manager

    2 days ago

    Johannesburg, South Africa Luelle Consulting Full time

    **Gauteng**, JHB - Northern Suburbs** **R 800 000 - R 1000 000** **Change Manager - JHB - North** **R800k - R1mill - Neg** **Are you highly influential on an Exec level when it comes to Change Management?** **Our luxury FMCG client is looking for a seasoned Change Manager to join their team. We are looking for a self-motivated professional to take lead of...

  • Change Management

    6 months ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 72342 **Job Type** - Permanent **Job Title** - Change Management **Computer Skills** - Analytical skills,Change management methodologies, **Industry** - Computer - IT **City** - Johannesburg **Province** - Gauteng - Develop and implement change management strategies and plans to support organizational initiatives. - Collaborate with...

  • Change Manager

    7 months ago

    Johannesburg, South Africa VCIT Insight Full time

    The scope will include but will not be limited to: - Lead a team of change and stakeholder management resources in the Transformation program. - Conducting team effectiveness interventions (e.g., conflict and group dynamics interventions). Providing regular feedback to management on project team climate and the state of stakeholder readiness to adopt the...