Vp, Divisional Lead Ssa, Operations

2 weeks ago

Johannesburg, South Africa MasterCard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

VP, Divisional Lead SSA, Operations & Technology

Vice President, Divisional Lead Sub Sahara Africa, for Operations & Technology, will support the regional lead for Operations & Technology. S/he will support the definition and socialization of technology product roadmaps with regional product and O&T leadership. This role will be a key member of the regional technology leadership team and provide management support, coordination, leadership and support through a variety of important regional initiatives and projects.

Responsibilities include:

- Support the regional O&T lead to achieve key objectives for the region
- Support the development and alignment of regional technology product roadmaps
- Work closely with Regional Product, Global Product, Strategic Program Managers and Development Leads to create transparency into the development status of regional product priorities. Identify areas of disconnect, and drive alignment among the teams to agreed outcomes
- Assist in the development of Regional O&T Quarterly Business Reviews to provide on-going engagement with executive stakeholders
- Manage - in partnership with Business Operations - tracking, analysis and process improvement activities related to customer-impacting incidents.
- Create and support learning and communications for internal and external stakeholders of Technology innovation, culture of security and operational excellence
- Manage the portfolio of projects to be pursued in defined planning periods and provide technical consultancy as needed for business expansion and growth
- Create and support learning and communications for internal and external stakeholders of Technology innovation, culture of security and operational excellence
- Support (and as needed help drive) the articulation of the TBM and Total Cost of Ownership discussions/impacts
- Coordinating O&T efforts in supporting major sales deals/RFPs

About you:

- Demonstrated strong knowledge and experience in payments, the mobile and/or ecommerce market and technologies
- Strong Communication and Presentation skills
- Experience in the areas of strategy, planning, and project management
- Understanding of finance models and planning
- Strong analytical/problem solving and planning skills
- Experience in operating in a global or matrixed environment

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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