Head Operations

3 days ago


Johannesburg, South Africa Nedbank Full time

**Job Classification**

Job Family

Investment Banking

Career Stream

Commercial Support

Leadership Pipeline

Manage Function

FAIS Affected

**Job Purpose**

To manage and lead the Operations function - Market Operations (Money Market); to ensure the creation and sustainability of an operationally excellent support business unit through the execution of all transactional confirmations; reconciliations; settlements and defined administrative requirements within regulatory contractual and service level obligations and to ensure the seamless integration of the function with the Nedbank CIB CSS business model and framework.

**Responsibilities**:

- Build and maintain sound relationships with the relevant internal and external stakeholders.
- Ensure that all areas have grown confidence and relationships with internal and external clients (measured by client issue list and business survey).
- Ensure successful brand enhancement. Improve client relationships.
- Ensure alignment and achievement of strategy and create a completive advantage by translating the Nedbank and Business Unit strategy into a customised Divisional strategy.
- Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Build a high-performance team (Johannesburg direct reporting line, London dotted reporting line) through managing resources, retention and critical staff.
- Ensure that the leadership agenda has been embraced by the division/function.
- Manage performance of reports and hold them accountable for managing the performance of their reports.
- Actively build a culture of improvement. Participate in the recruitment and selection of senior staff.
- Optimise performance and motivation.
- Empower team to make decisions and recommend tailored solutions to Business Unit specific problems within strategic principals. Ensure that the business area continually strives towards and meets operational excellence.
- Implement tactical and operational plans using the project management planning and implementation methodology.
- Achieve business benefits. Accomplish project goals that are in line with business.
- Ensure appropriate management of risk/s in the business area. Develop and communicate Operations strategy.
- Ensure clear audit reports. Identify, monitor and manage systematic risk through quality financial and management reporting.
- Ensure the achievement of targets by monitoring implemented Divisional EE and Transformation Plan, analysing and correcting any deviations.
- Contribute to a culture of transformation and DEI by participating in Nedbank CIB culture building initiatives, business strategy, CSI and people development
- Limit losses of scarce financial resource by ensuring robust processes and controlled error rate to reduce unnecessary leakage.
- Deliver on key projects for business and function.
- Ensure that processes are documented, robust, reviewed and fit for purpose.
- Focus on team skill and acumen, moving from processing focussed workforce to elastic process execution and exception focus.

**People Specification**

Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees

Preferred Qualification

CA (SA)/Post graduate Degree in Business Administration

CFA or BEng

Essential Certifications

Preferred Certifications

PASA, ACI and similar domestic and foreign certification

Type of Exposure
- Achieved Client and Relationship Results
- Achieved Financial and Business Results
- Achieved Management and Process Results
- Achieved Stakeholder Service Deliverable Excellence
- Achieved transformation and innovation results
- Delivered compliance risk management programmes and advice
- Managed Leadership and Learning Results
- Provided operational support for Governance, Compliance and risk based assurance

Minimum Experience Level

8 + years experience in managing Finance and/or Operations in an Investment Bank with relevant technical market acumen, which includes a demonstrated track record of management of at least 5 years

**Technical / Professional Knowledge**
- Client service management
- Communication Strategies
- Diversity management
- Relevant regulatory knowledge
- Stakeholder management
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- Strategic and tactical planning
- Technical product knowledge

Behavioural Competencies
- Establishing Strategic Direction
- Operational Decision Making
- Building Organizational Talent
- Driving Execution
- Sharing Responsibility
- Leading Change
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_


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