New Business Development/Sales: Guarding Division

1 week ago


Cape Town, Western Cape, South Africa Fidelity Services Group Full time

NEW BUSINESS DEVELOPMENT / SALES: GUARDING DIVISION

The New Business Development department seeks to employ a New Business Development Representative in the Western Cape Area.

The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients, and maintain and grow an existing client base by offering a complete end-to-end integrated risk mitigation solution.

The incumbent's role would be to design, cost, propose, and present complex integrated security solutions to both existing and new clients, representing the full spectrum of not only the Commercial offering but also the Group's offering.

Essential Duties & Key Performance Responsibilities:

  • Accountability for client growth and proactively increasing turnover through existing and new clients.
  • Ensure revenue targets are met by achieving planned sales goals, which may vary as per business requirement and at management discretion.
  • Securing profitable new business.
  • Attending to potential clients in different areas of responsibility.
  • Addressing and resolving client queries promptly and satisfactorily.
  • Conducting site surveys for all security requirements.
  • Designing and costing the complete solution offering.
  • Preparing and presenting complex proposals.
  • Ensuring timely submission of quotations to clients.
  • Building and maintaining professional relationships with clients.
  • Planning, budgeting, coordinating, and attending to client requirements.
  • Assisting with marketing-related issues.
  • Compiling and submitting weekly and monthly management reports.
  • Acquiring thorough in-depth trade and competitor knowledge.
  • Ensuring all contracts and quotations are completed accurately and in full, with necessary drawings and/or technical addendum attached.
  • Ensuring timely submission of all paperwork to allow for sourcing non-standard stock items.
  • Ensuring only approved equipment in accordance with company policies is sold.
  • Identifying and developing sales opportunities, incorporating extensive cold calling activities to maximize growth within a specific market.
  • Securing profitable new business through cold calling and other appropriate means.

Minimum Requirements:

  • Sales diploma or equivalent qualifications.
  • Previous sales experience – proven track record is essential.
  • At least 5 years' experience in sales in a similar position.
  • PSIRA Grading will be an advantage.
  • 2 - 4 years sales experience in security preferred.
  • Fully bilingual; additional languages will be an advantage.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure and for extended hours, if required.
  • Previous experience in the security industry would be a distinct advantage.
  • Full competence in the use and application of the MS Office suite programs.
  • Computer literate (MS Office, advanced Excel, PowerPoint).
  • Must always be professional and well-presented.
  • Clear criminal record and no pending cases.
  • Valid driver's license.
  • Own reliable transport.
  • Must be prepared and willing to travel.

Behavioral/Core Competencies:

  • Excellent customer focus and service skills.
  • Excellent telephone skills.
  • Adaptability.
  • Motivation.
  • Negotiation.
  • Persuasiveness.
  • Presentation skills.
  • High level of integrity.
  • Entrepreneurial spirit.
  • Innovative.
  • Creativity.
  • Goal setting.
  • Driving for results.
  • Self-development.
  • Teamwork.

Other personality attributes:

  • Ability to work under pressure.
  • Proactive and innovative.
  • Ability to work independently.
  • Good planning and organizational skills.

Interested candidates whose credentials best match the requirements can apply via the platform.

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