senior ict support

1 week ago


Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

Join Our Team at IIE Rosebank College

The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures

Job Purpose:

Co-ordinates, plans and schedules the day-to-day activities of ICT support staff and assists the team to provide technical and training support services. Provides on-the-job training to team members and feedback regarding job performance and progress. Co-ordinates systems installations and assists in retrieving stored data. Investigates and resolves system malfunctions or escalates accordingly. Consults with staff to achieve effective problem resolution.

Duties and Responsibilities:

  • Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor uptime requirements and ensure that systems are running optimally.
  • Installs new servers when required.
  • Coordinates the deployment of systems and infrastructure within the campus.
  • Diagnoses and troubleshoots hardware and software issues that are escalated from ICT Support.
  • Maintains campus software licenses and ensures that campus equipment is licensed correctly.
  • Ensures that critical and security updates are applied to servers and workstations.
  • Ensures that the campus has the necessary IT support during regular operational hours.
  • Coordinates Campus IT staff activities. Oversees and allocates service desk requests accordingly.
  • Coordinates acquisition of IT Hardware/Software to ensure optimal resources are always available to meet the needs of the campus.

Minimum Requirements:

Qualifications

  • 3-Year Diploma (NQF6) in Information Technology
  • Knowledge of Standard Operating Systems

Experience

  • At least 3 years' experience as ICT Support/Service Desk agent
  • Experience in an academic setting will be advantageous.

Key Competencies

  • Customer service oriented
  • Ability to manage time effectively
  • Deadline oriented and can work well under pressure
  • Ability to work in a team environment
  • Effective communication skills

Salary: Market related.

Enquiries: For enquiries, please feel free to contact HRO Recruiter on 031-301 52126.

Rosebank College is an equal opportunities employer; however, preference will be given to EE and South African candidates.

#J-18808-Ljbffr
  • Senior ICT Support

    1 week ago


    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job title : Senior ICT Support - DurbanJob Location : KwaZulu-Natal, DurbanDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries Duties and Responsibilities:Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc…) to monitor up time requirements and ensure that systems are running optimally. Installs new servers...

  • senior ict support

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.As we continue to expand and innovate, we invite passionate...


  • Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    **Job Requirements**eThekwini Municipality seeks a qualified IT Support Officer to provide second-line end user support, analyze and resolve software/hardware related incidents, and ensure optimum ICT service availability and device functionality.ResponsibilitiesEnd User Support: Assist users with their technical queries and resolve issues in a timely...


  • Durban, KwaZulu-Natal, South Africa You Choose Recruit Full time

    Company OverviewYou Choose Recruit is a leading provider of exceptional talent to the education sector. We believe in harnessing technology to drive innovation and excellence in learning.Job DescriptionWe are seeking an experienced ICT Manager to join our team, responsible for overseeing the school's Information and Communication Technology (ICT) operations....


  • Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    OverviewIIE Rosebank College, a leading private education provider, seeks an experienced ICT Systems Coordinator to join our team. As part of our dynamic organization, you'll play a vital role in ensuring seamless IT operations across our campuses.Key Responsibilities:Co-ordinate ICT support staff activities.Provide technical and training support...


  • Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    About IIE Rosebank CollegeWe are part of the ADvTECH Group, Africa's leading private education provider. With a rich history dating back to 1909, we have grown to serve over 28,000 students nationwide.As we continue to expand and innovate, we invite passionate professionals to join our dynamic team. If you're driven by the desire to make a meaningful...

  • Server for Seniors

    2 days ago


    Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Server for Seniors - KwaZulu-Natal - Benchmark Senior LivingBenchmark Senior Living KwaZulu-Natal2 days agoJob Title: Dining Room Server - Part TimeWe are dedicated to providing exceptional care and support to our senior residents in a friendly and collaborative environment that encourages growth, learning, and teamwork.Our comprehensive benefits package...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Job Title: Senior Dining AssistantBenchmark Senior Living is a leading provider of senior living solutions.We are committed to delivering exceptional care and support to our senior residents in a friendly and collaborative environment that encourages growth, learning, and teamwork.About the RoleDeliver outstanding dining experiences to residents ensuring...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Dining Server for Seniors - KwaZulu-Natal - Benchmark Senior LivingBenchmark Senior Living KwaZulu-Natal4 days agoJob title: Server for SeniorsDescriptionJob Title: Dining Room Server - Part TimeWe are committed to providing exceptional care and support to our senior residents in a friendly and collaborative environment that encourages growth, learning, and...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Senior Transportation Specialist - KwaZulu-Natal - Benchmark Senior LivingBenchmark Senior Living KwaZulu-Natal2 days agoJob title: Senior Mobility OfficerDescriptionAbout the RoleWe are looking for a highly skilled Mobility Specialist to join our team at Benchmark Senior Living Richards Bay.This is an exciting opportunity for someone who enjoys working with...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Senior Transportation Coordinator - KwaZulu-Natal - Benchmark Senior LivingBenchmark Senior Living KwaZulu-Natal1 week agoJob title: Senior Mobility SpecialistDescriptionAbout Our CommunityBenchmark Senior Living KwaZulu-Natal is a leader in providing exceptional care and support to senior residents. We offer a comprehensive range of options including...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Senior Mobility Specialist - KwaZulu-Natal - Benchmark Senior LivingBenchmark Senior Living KwaZulu-Natal1 day agoJob title: Van DriverDescriptionAbout UsBenchmark Senior Living is a leader in providing exceptional care and support to senior residents. We offer a comprehensive range of options including Independent Living, Assisted Living, Mind and Memory...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    Senior Services Associate - Richards Bay - Benchmark Senior LivingBenchmark Senior Living Richards Bay2 days agoDescriptionActivities AssistantFoster Meaningful Connections among Seniors at Benchmark Senior LivingWe are seeking a compassionate and skilled individual to join our team in KwaZulu-Natal.About the Role:Create and implement activities that promote...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    About Benchmark Senior LivingWe strive to provide a warm and welcoming environment for our senior residents, where they can feel comfortable and supported.Our team is committed to delivering exceptional care and services that meet the unique needs of each resident.As a Dining Room Server, you will play a vital role in enhancing the dining experience for our...


  • Durban, KwaZulu-Natal, South Africa Benchmark Senior Living Full time

    About the JobBenchmark Senior Living is seeking an experienced Mobility Specialist to join our team at Richards Bay.The successful candidate will be responsible for providing safe and reliable transportation services for residents to medical appointments, outings, and shopping trips.Responsibilities:Drive residents safely and efficiently to their...


  • Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    **About the Job**eThekwini Municipality seeks to appoint a skilled IT Support Officer to join our team.Job PurposeThe successful candidate will be responsible for providing second-line end user support, analyzing and resolving software/hardware related incidents, and ensuring optimum ICT service availability and device functionality within the enterprise.Key...

  • Senior Manager

    4 days ago


    Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    Job title : Senior Manager (Development Planning Information)Job Location : KwaZulu-Natal, DurbanDeadline : April 25, 2025Quick Recommended LinksJobs by Location Job by industries Key Responsibility AreasIdentifying and aligns the branches key performance areas to support policy and procedural changes and/ or departmental objectives. Directing and...


  • Durban, KwaZulu-Natal, South Africa BETSoftware Full time

    Job title : Senior Application Support Analyst (DBN)Job Location : KwaZulu-Natal, DurbanDeadline : April 28, 2025Quick Recommended LinksJobs by Location Job by industries You Bring:Matric Relevant qualification in IT: Computer Engineering or Software Programming (Degree or Diploma). ITIL Certifications (advantageous). Microsoft Certifications...


  • Durban, KwaZulu-Natal, South Africa Migarda Investments CC ta Telkom Mobile Express Full time

    We are seeking a highly motivated and results-driven Account Manager: ICT Services to join our team. As a key player in driving sales revenue and connection, you will be responsible for building relationships with stakeholders and identifying new business opportunities.Responsibilities:Build and maintain relationships with existing and potential...


  • Durban, KwaZulu-Natal, South Africa Road Accident Fund Full time

    Job DescriptionPurpose of the Job : Reporting to the Lead : Business Support, the successful incumbent is responsible for providing IT end-user support to internal and external users of RAF ICT services.Key ResponsibilitiesEnsure IT Services are Accessible to Internal and External RAF customersAttend IT incidents and requests.Setting up of user's...