1st Line Helpdesk Support

First Line Support Engineer - RemoteWhat's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

First Line Support Engineer - RemoteWhat's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

We are hiring for a 1st Line Application Support Engineer who will be responsible for team monitoring systems health, actioning system alerts and resolving 1st line application support technical queries. The ideal candidate must be hardworking, hungry to learn and flexible enough to work with diverse individuals across various departments and domains.This...

About Our Client: Our client is a UK-based MSP providing IT, VoIP, and connectivity services. Job Description: An opportunity has arisen to join our growing technical team as a 1st / 2nd Line Technical Support Engineer. This is an excellent opportunity to work with an experienced UK-based team, providing technical support to our business and residential...

Technical Support and Escalation RoleAbout the OpportunityWe are seeking a skilled 1st line engineer to join our team at Uptime Solutions Ltd. As a technical support specialist, you will be responsible for delivering proactive IT support services to our clients while escalating complex issues to senior engineers.Your Key ResponsibilitiesTroubleshoot...

Job title : Junior Helpdesk SupportJob Location : Western Cape, Cape TownDeadline : April 28, 2025Quick Recommended LinksJobs by Location Job by industries Responsibilities:Provide first-line technical support for hardware, software, and network issues. Manage the service desk, ensuring efficient ticket logging and resolution. Assist with software...

About Our Client: Established in 1974, we provide business-to-business solutions in a highly service-orientated and cost effective manner driven by providing the maximum possible value. We are headquartered in Barnsley, and have offices in Lincoln, Durham and Malaga. Our goal has never changed since we were established in 1974: to evolve and adapt alongside...

About the Job:We are seeking an experienced Helpdesk Technician to join our IT team in Cape Town. As a key member of our team, you will be responsible for providing top-notch technical support to end-users, resolving issues promptly, and ensuring seamless IT operations.Key Responsibilities:First-Line IT Support: Handle user inquiries, troubleshoot and...

As a member of our team, you'll have the opportunity to work with variety of technologies and provide exceptional service to our customers. The role will be office /hybrid based with most calls being taken via phone and email, using remote support tools to provide First Contact Fixes and escalating higher level tickets to the UK and Spain-based Support...

Requirements:25 years of experience in a helpdesk environment (software troubleshooting).Strong communication skills (verbal & written).Excellent problem-solving and attention to detail.Experience in customer service or tech support is preferred.Familiarity with helpdesk software and remote troubleshooting tools is a plus.Ability to work independently and...

Requirements:25 years of experience in a helpdesk environment (software troubleshooting).Strong communication skills (verbal & written).Excellent problem-solving and attention to detail.Experience in customer service or tech support is preferred.Familiarity with helpdesk software and remote troubleshooting tools is a plus.Ability to work independently and...

About Us:Lebo Business Consulting (Pty) Ltd is a reputable consulting firm that offers cutting-edge IT solutions to its clients. We are looking for a talented IT Officer to join our team and provide top-notch service to our clients.Key Responsibilities:To implement and manage an effective helpdesk function, providing timely and professional technical support...

Job Description:">This role involves providing proactive technical support and troubleshooting for the end customers of our Managed Service Provider (MSP) partners. Using analytical skills to efficiently resolve issues within a fast-paced environment, you will work with your team to deliver market-leading technical support.">The ideal candidate will have...

First Line Support Engineer - RemoteWhat's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

The 1st Line Application Support Engineer will report directly to the 1st line Application Team Lead and will be responsible for proactively identifying and raising repeat system issues, collaborating with the 2nd line support team to drive permanent solutions and maintaining up-to-date knowledge of company products and services.This role requires:Minimum of...

Job DescriptionThe primary objective of this position is to provide administrative support to the System & Product Manager, ensuring the efficient operation of daily product and system management tasks.To achieve this, you will work closely with the manager to understand their needs and priorities, providing timely assistance with helpdesk queries, accurate...

Job descriptionThis is a remote position.First Line Support Engineer RemoteWhat's this role aboutAs a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem-solve within our fast-paced environment, you will work with your team to...

Job Title: IT Support EngineerDescription: Provide technical support for Twizza's employees, resolving user issues promptly and efficiently.Responsibilities:First-Line IT Support: Resolve user issues promptly and efficiently.Helpdesk Hero: Manage the IT Helpdesk, ensuring incidents are logged, tracked, and resolved.Network Ninja: Monitor the network,...

Job Overview:Twizza, a leading non-alcoholic beverage company in South Africa, is seeking an experienced Technical Support Specialist to join its IT team in Cape Town. This role will be responsible for providing top-notch technical support to end-users, resolving issues promptly, and ensuring seamless IT operations.Key Responsibilities:First-Line IT Support:...

1st Line Application Support EngineerThe Mukuru Application Support Team is growing, and we are extremely excited to announce that a new opportunity has opened. We are hiring for a 1st line Application Engineer. This candidate will report directly to the 1st line Application Team Lead and will be responsible for team monitoring systems health, actioning...