Commercial Sales Representative

4 days ago


Randburg, Gauteng, South Africa DigiCert, Inc. Full time

Job title : Commercial Sales Representative (German Speaker) - Johannesburg

Job Location : Gauteng, Johannesburg

Deadline : April 10, 2025

Job summary

  • We are in the market for a Commercial Sales Representative with professional working proficiency in German to join our GTM team in Cape Town.
  • As Commercial Sales Representative (German Speaker) you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do

  • Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts.
  • Proactively Build Relationships – Build and maintain relationships with key decision-makers and customers to influence adoption and customer success.
  • Supporting Customers - Guide customers to support channels available as part of the value DigiCert provides.
  • Delivering Business Outcomes – Define business outcomes and orchestrate success plans inclusive of customer priorities, milestones, risks, and metrics.
  • Mitigating Risk and Churn – Interpret and act on usage information focusing on "at risk" customers to mitigate churn and identify value optimization opportunities.
  • Enabling Customers – Demonstrate and educate customers on relevant functionality and content resulting in increased adoption.
  • Delivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiences.
  • Territory: DACH countries.

What you will have

  • 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential).
  • Professional working proficiency in German & English (essential).
  • Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
  • Experience in transactional sales; high velocity.
  • Strong ability to collaborate with internal operational and account management teams.
  • Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner.
  • Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan.
  • A curious nature with a desire to learn and a competitive spirit.
  • Action-oriented mentality – loves to get things done
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