Commercial Sales Representative
4 days ago
Job title : Commercial Sales Representative (German Speaker) - Johannesburg
Job Location : Gauteng, Johannesburg
Deadline : April 10, 2025
Job summary
- We are in the market for a Commercial Sales Representative with professional working proficiency in German to join our GTM team in Cape Town.
- As Commercial Sales Representative (German Speaker) you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts.
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and customers to influence adoption and customer success.
- Supporting Customers - Guide customers to support channels available as part of the value DigiCert provides.
- Delivering Business Outcomes – Define business outcomes and orchestrate success plans inclusive of customer priorities, milestones, risks, and metrics.
- Mitigating Risk and Churn – Interpret and act on usage information focusing on "at risk" customers to mitigate churn and identify value optimization opportunities.
- Enabling Customers – Demonstrate and educate customers on relevant functionality and content resulting in increased adoption.
- Delivering Insights - Promote insights relevant to customers' workflow and act as a voice of the customer internally, feeding back their experiences.
- Territory: DACH countries.
What you will have
- 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential).
- Professional working proficiency in German & English (essential).
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
- Experience in transactional sales; high velocity.
- Strong ability to collaborate with internal operational and account management teams.
- Experience facilitating customer meetings and presenting to an audience in a concise, inspirational, and convincing manner.
- Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan.
- A curious nature with a desire to learn and a competitive spirit.
- Action-oriented mentality – loves to get things done
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