Commercial Account Executive

4 days ago

Johannesburg, Gauteng, South Africa The Recruitment Council Full time

Commercial Account Executive | Johannesburg

POSITION INFO :

Are you a dynamic and results-driven professional looking to advance your career in the financial services sector? Our client has an outstanding opportunity for a Commercial Account Executive to join their company. This prestigious company, renowned for its innovative solutions and exceptional client service, is seeking top talent to join their team.

The successful candidate will need to provide specialist financial advice and excellent service in order to retain current clients and secure new business in support of the business strategy.

Key Responsibilities:
  • Ensure new business targets are met by generating leads and securing new business.
  • Ensure retention targets are met.
  • Strive to achieve the agreed income budget for book of business.
  • Ensure and contribute to minimization of expenses.
  • Support and further the growth strategy of the group.
Client Management:
  • Ensure that all stakeholder (e.g. clients, underwriters, insurers) communication is accurate, timely, professional, and relevant.
  • Build and maintain mutually beneficial relationships with internal and external stakeholders.
  • Ensure and contribute to achieving and exceeding own and company required client satisfaction targets by delivering an excellent client service experience.
Business Processes:
  • Provide professional and tailored insurance advice to clients that adhere to the company's quality standards and broader regulatory frameworks, keeping a detailed and accurate record of advice.
  • Apply expert business knowledge to understand the client's operations and compile a risk profile of the client's business.
  • Perform a comprehensive analysis of the client's current portfolio and analyze current cover.
  • Provide advice on the need to obtain updated valuations on all assets.
  • Provide timely professional service when obtaining quotes and conducting market exercises and comparative analysis.
  • Compile and deliver presentations of services that adequately address and mitigate risks and add value to the client's portfolio.
  • Provide support and advice throughout the claims process until finalization.
  • Act as liaison between client and insurer to facilitate the transfer of documents and information.
  • Follow and ensure adherence to underwriting processes for new business, endorsements, cancellations, etc.
  • Engage in clear, complete, and timely communication regarding underwriting support required from the underwriting support team.
  • Remain informed regarding movements on client portfolio and act proactively to solve any issues or problems.
  • Action age analysis to ensure continued cover.
  • File all relevant documentation electronically and in hard copy.
  • Contribute towards and ensure continuous improvement in own and team performance.
  • Adhere to company mandates.
  • Report any suspected fraud, misrepresentation, and/or dishonesty.
  • Keep accurate records of own activities.
Learning and Growth:
  • Live the company's way by committing to organisational values.
  • Ensure continuous professional and self-development.
  • Keep abreast of features, benefits, and ratings of insurance products available on the market.
  • Share information and knowledge with the team.
Qualifications and Skills:
  • RE5.
  • FAIS Compliant.
  • Excellent communication skills (verbal and written).
  • Excellent sales skills.
  • Driven and self-motivated.
  • Valid driver's license and own reliable transport.
Experience:
  • 5 years' experience in commercial lines short-term insurance in a client-facing role.
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