Provincial General Manager

4 weeks ago

Cape Town, Western Cape, South Africa Momentum Full time

Closing Date: 2025/02/28

Reference Number: MMH250221-3

Job Title: Provincial General Manager - Western Cape

Position Type: Permanent

Role Family: Sales

Cluster: Metropolitan Life

Remote Opportunity: Some of the time

Location - Country: South Africa

Location - Province: Western Cape

Location - Town / City: Cape Town

Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including Namibia, Botswana, Kenya, Ghana, and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance. www.metropolitan.co.za

Disclaimer: As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Develop and drive profitable sales through effective plans, targets, and growth in support of the business sales strategic objectives and maintain compliance with regulatory requirements.

Requirements:

  • Degree in Commerce/Marketing/Business Management and/or equivalent relevant qualification
  • FSCA recognised qualification
  • FAIS Key individual Regulatory Exam Level 1
  • FAIS Representative Regulatory Exam Level 5
  • 8 - 10 years' experience in a senior sales management role (essential)
  • 5 - 8 years' management experience (essential)
  • Experience in rendering financial services (essential)
Duties & Responsibilities:

Process:
  • Implement and manage the sales strategy for the province that aligns with the overall business strategy and the principles of client centricity.
  • Develop, implement, and manage a risk management strategy for the relevant Province that effectively manages and mitigates risks.
  • Research and build competitor and market intelligence for the province to proactively enhance sales strategy and tactics.
  • Drive the reduction of wastage in the province through prevention of fraud, management and prevention of surrenders, early duration claims, etc.
  • Drive legislative and internal compliance within the province and ensure adherence to high ethical standards.
  • Ensure efficient client service and administration processes are developed, implemented, maintained, and managed within the geographic area.
  • Manage and monitor activities of Regional Managers through market allocation to ensure that each Regional Manager has adequate and appropriate market access opportunities.
  • Drive the implementation of sales plans or strategies, in collaboration with the Regional Managers, to increase new sales opportunities and penetration levels.
  • Monitor and track Province performance to ensure that business meets agreed productivity, production, and quality targets.
  • Analyse profitability within the province and oversee the formulation and implementation of plans for improvement with the relevant stakeholders.
  • Set targets and take accountability for the overall achievement of performance objectives in the business area by driving sales performance.
  • Communicate processes, control requirements, risk management frameworks, and regulatory requirements that impact the sales processes.
Client:
  • Define and influence service models across functions to ensure continued client satisfaction, value chain integration, and optimisation.
  • Drive an aligned client service excellence culture, enabling rewarding relationships, encouraging innovation, and allowing the team to provide exceptional client service.
  • Drive efforts to better understand client requirements and align service offering with client needs.
  • Strategically direct service delivery to meet internal and external customer after-sales needs, expectations, and targets.
  • Build and maintain relationships with clients and internal and external stakeholders.
  • Evaluate recommendations to improve client service and fair treatment of clients within the area of responsibility.
  • Provide authoritative expertise and advice to clients and stakeholders.
  • Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness, and recommend adjustments.
People:
  • Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximise employee productivity.
  • Demonstrate exemplary leadership behaviour through personal involvement, commitment, and dedication in support of organisational values.
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
  • Enable a learning and growth culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
  • Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
  • Identify employee growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
  • Effectively manage performance within the team to ensure business objectives are achieved.
  • Encourage innovation, change agility, and collaboration within the team.
Finance:
  • Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.
  • Control the budget for the area, including the authorisation of expenditures and implementation of financial regulations.
  • Manage high-risk and problematic financial issues in the area of accountability and contribute to the development of policy.
  • Implement and manage financial risk methodologies, techniques, and systems and use them to monitor and report on financial activities.
  • Implement and provide feedback on the effectiveness of financial policy, practice, and procedures: preventing illegal, unethical, or improper conduct.
  • Investigate reported wilful acts of non-compliance with organisational policy and practice and report on findings.
Competencies:
  • Providing Insights
  • Generating Ideas
  • Exploring Possibilities
  • Developing Strategies
  • Interacting with People
  • Articulating Information
  • Making Decisions
  • Empowering Individuals
#J-18808-Ljbffr

  • Director of Provincial Development

    4 hours ago

    Cape Town, Western Cape, South Africa Western Cape Full time

    We are seeking a highly skilled Director: Spatial Planning (EADP 02/2025) to join our team at Western Cape Government. In this role, you will be responsible for leading and managing the provincial spatial planning function, including ensuring effective strategic coordination, policy formulation, review and implementation, and providing municipal spatial...

  • Officer: Provincial Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Services Seta Full time

    Job title : Officer: Provincial OperationsJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Description Stakeholder Liaison within the Provincial OfficeLiaise with stakeholders on relevant matters based on the mandate of the Provincial Office Coordinate the submission of ATR/WSP by the...

  • Provincial Operations Coordinator

    5 days ago

    Cape Town, Western Cape, South Africa Democratic Alliance Full time

    Overview:We are seeking a highly motivated and organized individual to fill the role of Provincial Support Officer. In this position, you will play a critical role in supporting the Provincial Operations and Campaign Manager, as well as providing administrative support to the Imbewu Political School.Key Responsibilities:In this role, you will be responsible...

  • Head, Provincial Home Services

    4 weeks ago

    Cape Town, Western Cape, South Africa Standard Bank of South Africa Limited Full time

    Job TitleTo assume overall responsibility for the effective management of the home loans portfolio and the successful delivery of home loans sales within the province.The role serves as the 'face' and local subject matter expert for home loans in the province, providing guidance and support to regional teams through Standard Bank owned channels.Key...

  • Provincial Treasury Project Coordinator

    3 days ago

    Cape Town, Western Cape, South Africa Western Cape Full time

    Role DescriptionThis Senior Infrastructure Development Manager position is located within the Provincial Treasury, Western Cape Government. As a key member of our team, you will play a critical role in facilitating the implementation of municipal and provincial public private partnerships (PPP) infrastructure projects.Your primary responsibilities will...

  • Office Manager: Provincial Treasury

    4 days ago

    Cape Town, Western Cape, South Africa Western Cape Government Full time

    About the Opportunity:The Western Cape Government is looking for an experienced Office Manager: Provincial Treasury to join our team. This role involves coordinating communication campaigns and products, as well as operationalising the department's corporate identity and brand.About You:To be successful in this role, you will need a 3-year National Diploma...

  • Secretary to Western Cape Provincial Parliament

    3 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    Secretary to Western Cape Provincial Parliament (WCPP) / Chief Procedural Adviser (5 years fixed term contract)Remuneration: R2 270 861.55 (per annum cost to company)Details of vacancyThe Western Cape Provincial Parliament (WCPP) has a vacancy for the role of Secretary / Chief Procedural Adviser. Reporting to the Speaker of the Western Cape Provincial...

  • Locum General Practitioner Required

    5 days ago

    Cape Town, Western Cape, South Africa SD Recruitment (Pty) Ltd Full time

    If you are a motivated and experienced General Practitioner looking for a new challenge, we encourage you to apply. As a locum at SD Recruitment (Pty) Ltd, you will have the opportunity to work with a diverse range of patients and develop your clinical skills in a fast-paced environment.The requirements for this position include registration with the HPCSA,...

  • Director of Provincial Economic Integration

    1 day ago

    Cape Town, Western Cape, South Africa Western Cape Government Full time

    The Department of Economic Development and Tourism, Western Cape Government, has an exciting employment opportunity for a suitably qualified and competent individual on a Senior Management Services level to drive strategic coordination, integration, and implementation of the Western Cape economic strategy and strategic plans in various sectors, including...

  • Provincial Manager: Western Cape

    3 weeks ago

    Cape Town, Western Cape, South Africa SITA SOC Full time

    Job title : Provincial Manager: Western CapeJob Location : Western Cape, Cape TownDeadline : March 21, 2025Quick Recommended LinksJobs by Location Job by industries Purpose of the job The provision of second level support services relating to specific application systems according to service elements as specified in the applicable service level agreements...

  • Key Account Manager- Western Cape

    2 weeks ago

    Cape Town, Western Cape, South Africa Maskew Miller Learning Full time

    Job title : Key Account Manager- Western CapeJob Location : Western Cape, Cape TownDeadline : March 08, 2025Quick Recommended LinksJobs by Location Job by industries Deliver Strong Financial Performance:Drive profitable growth and increase market share in the Western Cape region. Identify key accounts and develop tailored sales plans and targets with the...

  • Key Account Manager- Western Cape

    3 days ago

    Cape Town, Western Cape, South Africa mml Full time

    Job title: Key Account Manager - Western CapeJob Location: Western Cape, Cape TownDeadline: March 08, 2025Deliver Strong Financial PerformanceDrive profitable growth and increase market share in the Western Cape region.Identify key accounts and develop tailored sales plans and targets with the support of the Provincial Manager.Execute the Provincial Sales...

  • Chief Director: Policy and Strategy, Ref. No. DOTP 03/2025

    4 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Government Full time

    Job title : Chief Director: Policy and Strategy, Ref. No. DOTP 03/2025Job Location : Western Cape, Cape TownDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose    The Department of the Premier, Western Cape Government(WCG) has an exciting employment opportunity for a suitable individual to strategically support...

  • Corporate Legal Advisory Services Leader

    3 days ago

    Cape Town, Western Cape, South Africa Western Cape Full time

    The Western Cape Government seeks a highly skilled and experienced professional to fill the position of Director: Corporate Legal Advisory Services. As a key member of the organization's senior management team, this individual will be responsible for providing strategic legal advice and guidance to the Provincial Executive and departments in the social...

  • Regional Community Development Manager

    2 days ago

    Cape Town, Western Cape, South Africa Western Cape Government Full time

    Job OverviewJob PurposeThe Department of Local Government Western Cape Government has an opportunity for a suitably qualified and competent individual to ensure tight monitoring of Community Development Workers, maintain regular contact and monitoring of CDWs in the region, and act as regional coordinator when necessary.Key ResponsibilitiesThis role involves...

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    General ManagerOur eclectic, all-day venue on trendy Kloof Street in Cape Town is quickly gaining popularity in the Western Cape. We pride ourselves on offering diverse dining experiences that blend quality ingredients with friendly hospitality. Our commitment to outstanding service ensures that every visit is not just a meal, but a memorable...

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HR Genie Full time

    Our busy all-day coffee shop in the southern suburbs of Cape Town is looking for a dedicated and experienced General Manager. As a Halaal-certified establishment, we pride ourselves on offering a welcoming environment and exceptional service to our diverse clientele. Our commitment to outstanding service ensures that every visit is not just a meal, but a...

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa SA Metal Group Full time

    Job title : General ManagerJob Location : Western Cape, Cape TownDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries Duties & responsibilities include but are not limited to:Planning and implementing overall Waste Control business strategy, working closely with the Directors of SA Metal Group Managing and overseeing the Waste...

  • General Manager

    1 week ago

    Cape Town, Western Cape, South Africa Bright Search Recruitment (Pty) Ltd Full time

    The General Manager (GM) is responsible for overseeing the overall operations of the hotel/lodge, ensuring exceptional guest experiences, maximizing profitability, and leading a high-performing team. The GM will manage daily operations, financial performance, staff development, and strategic planning while maintaining the highest standards of service and...

  • General Manager

    2 days ago

    Cape Town, Western Cape, South Africa City Logistics Full time

    Job category: General ManagementLocation: Cape TownContract: PermanentRemuneration: Market RelatedEE position: NoAbout our companyCity Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed...