IT Business Process Analyst

2 weeks ago


Cape Town, Western Cape, South Africa IOCO Full time

We are looking for a dynamic and results-driven IT Business Process Analyst with a strong foundation in implementing retail assortment and integrated planning ERP systems, preferably for a fashion retailer. You'll need to leverage prior experience as a product/ functional/ implementation expert, with a deep understanding of system capabilities and business processes (assort and planning). The ideal person would have participated in the definition of new business processes, requirements gathering and validation of requirements as part of an ERP implementation and should be familiar with the processes and outputs that ensure alignment between business stakeholder and IT teams for successful project delivery.

Your expertise:

  • Level/ Years 'experience: High intermediate – Senior (5+ years)
  • Experience with ERP systems implementations relevant to retail operations.
  • Working knowledge of ERP modules supporting assortment planning, merchandise planning, and integrated planning processes.
  • Ability to leverage product knowledge to provide valuable insights and recommendations during requirements gathering and implementation.
  • In-depth knowledge of retail business processes, specifically within the clothing/ fashion industry.
  • Proficient in requirements elicitation techniques (interviews, workshops, surveys, etc.).
  • Ability to create detailed business requirements documents (BRDs), functional specifications, and user stories.
  • Experience with process modelling and documentation (e.g. BPMN, flowcharts).

Qualifications:

  • Matric
  • Relevant Degree (IT, IS, etc.)
  • Relevant certifications (CBAP/ CCBA/ FTI)

Other information applicable to opportunity:

  • Contract Position: 6-12 Months
  • Location: Cape Town – hybrid way of work (4 days on site)

Why work for us?

Want to work for an organization that solves complex real-world problems with innovative software solutions? At iOCO, we believe anything is possible with modern technology, software, and development expertise. We are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies. 

You will be part of a consultancy, working with some of the most knowledgeable minds in the industry on interesting solutions across different business domains. 

Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft. 



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