NAM 14948 - Revenue & Resources Manager (Utilities) – Sandton

2 weeks ago


Sandton, South Africa Professional Career Services Full time
Employer Description Utility Management Company Job Description
  • Maintain operational requirements to ensure revenue continuity
  • Understanding and making use of all internal systems, including but not limited to Meter Management
  • Provide training and assistance to the customer service consultants and portfolio managers on all resident queries
  • Billing queries
  • Assist with escalated resident queries
  • Debtor Management
  • Staff wellness and management
  • Communication on various Whatsapp groups
  • Monthly reporting to estates and relevant stakeholders
  • Create and maintain monthly reporting to internal management as well as clients and attend monthly/weekly meetings with relevant stakeholders.
  • Prepare payment allocation batches and process journals when required.
  • Assist with ad-hoc manual billing calculation and processing as and when required as well as wallet adjustment requests from management or finance team.
  • Prepare and send out bulk client communications on an ad-hoc basis
Qualifications
  • Business Management Degree
Skills
  • Meter Management
  • System Updates


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