Call Center Manager

Direct message the job poster from NEEMA INTERNATIONAL GROUPMobile Payment Specialist @ NEEMA INTERNATIONAL GROUP | Financial Risk Management, Treasury ManagementRole DescriptionThis is a contract, on-site role for a Call Center Manager located in Durban.The Call Center Manager is responsible for overseeing daily operations of the call center, ensuring high...

Call Center Management RoleThe Neema International Group is seeking a skilled Team Lead - Call Center Management to join our team in Durban. As a key member of our team, you will be responsible for overseeing the daily operations of our call center and ensuring high levels of customer satisfaction.Key ResponsibilitiesLead a team of experienced professionals...

We are seeking a Call Center Team Leadership Expert to join our team at Neema International Group.About the RoleThe Call Center Team Leadership Expert will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Experience in Contact Center Management and...

Company: Urban Lifestyle RewardsCompany Description: Urban Lifestyle Rewards is a leading BPO and call centre that is rapidly expanding and evolving. We take pride in offering a safe and healthy working environment for all employees.Contract Type: Full TimeExperience Required: 2 yearsEducation Level: Grade 12Number of vacancies: 50Job DescriptionCall Center...

The Call Center Agent role at WNS offers an exciting opportunity to be part of our global team, delivering exceptional customer experiences through Business Process Management (BPM).Job ResponsibilitiesMain purpose is to identify and understand customer needs, providing first-class service that increases profitability while treating customers fairly.Key...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Neema International Group is seeking a Contact Center Performance Improvement Specialist to help us drive business results through process improvement and analytics.About the JobThe Contact Center Performance Improvement Specialist will work closely with the call center team to identify areas for improvement and develop strategies to increase efficiency and...

Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...

Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...

About the RoleWe are seeking a Data Center Infrastructure Manager to join our team at Helen Lucre Resourcing (Pty) Ltd. This role involves:Administering and maintaining our data center infrastructure.Ensuring the reliability and security of our network and server environments.Deploying and managing MS Endpoint solutions.Providing technical support for web...

Are you a seasoned professional looking for a new challenge? Neema International Group is seeking a Client Experience Management Professional to join our team.About the RoleThe Client Experience Management Professional will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and...

Key ResponsibilitiesIdentify and pursue sales opportunities through outbound calls and proactive communication with clients.Maintain accurate records and statistics of all interactions, ensuring seamless integration with our CRM system.Develop and maintain strong relationships with existing clients, leveraging your excellent communication and interpersonal...

Ntice Search Solutions is hiring a Distribution Center Supervisor to oversee the efficient and timely delivery of goods. Key responsibilities include team leadership, scheduling, customer relations, vehicle maintenance, problem-solving, compliance and quality control, and operational efficiency.We are seeking a candidate with a matric qualification and 5-10...

We are seeking a Fashion Department Manager to join our team at Call Centre Staffing. This is an exciting opportunity to lead a dynamic sales team and drive business results in one of our upscale clothing stores.The ideal candidate will possess strong leadership skills, with the ability to motivate and develop a team towards achieving sales targets and...

Neema International Group is seeking a Customer Service Operations Director to oversee daily operations of the call center and ensure high levels of customer satisfaction.Job DescriptionThe ideal candidate will have experience in Contact Center Management and Team Management, as well as strong analytical skills to analyze performance data and implement...

Role OverviewThe Neema International Group seeks a skilled Customer Service Director to oversee the daily operations of our call center in Durban. As a key member of our team, you will be responsible for ensuring high levels of customer satisfaction and managing a team of experienced professionals.Key ResponsibilitiesSet performance goals and monitor key...

Reservations SupervisorA luxury Hotels and Resorts group with a Call Centre requires a highly competent and experienced Reservations Supervisor with Call Centre experience.Core Competencies include:Accurate, organized and able to multitask.Excellent communication skills (verbal and written).Bilingual would be an advantage.Strong customer service orientation...

Qualifications:Must have BSc Eng (Mech), B Eng (Mech), M. Eng (Mech).Must be registered as candidate engineer with ECSA.Must have at least 0-3 years consulting engineering / contracting experience in building services (HVAC systems).Areas of Exposure:Commercial OfficesHotel, leisure, and Convention CentersEducation facilitiesTransport...

Role DescriptionThe Wellness Center Customer Service Director is a critical position that oversees the Welcome Desk/Reception area's operations, ensuring members receive a positive experience and have their needs met promptly. Key responsibilities include managing Club Administration tasks, maintaining accurate financial records, and fostering strong...

We are seeking a skilled and results-driven Relationship Builder to join our team at WNS Global Services.About the JobThis is an excellent opportunity to build lasting relationships with our clients and deliver exceptional service.Main Responsibilities:Identify customer needs to provide personalized solutions.Investigate and resolve customer enquiries...