Call Center Manager

Job DescriptionThis is a contract, on-site role for a Call Center Manager located in the area. The Call Center Manager is responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Key ResponsibilitiesSet performance goals and monitor key performance indicators...

Role OverviewWe are seeking a skilled Call Center Manager to join our team in Durban. As a mid-senior level Contract role, this position offers the opportunity to lead a team and drive business growth.Key ResponsibilitiesLead a team of call center agents and manage their performance.Analyze customer feedback and implement improvements to increase customer...

Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...

Sales Consultant JobDiscovery Limited is looking for a skilled Sales Consultant to join our team. As a Telesales Consultant, you will be responsible for conducting Discovery Flexicare telesales, identifying sales opportunities, and maintaining accurate records of queries.Responsibilities• Conduct Discovery Flexicare telesales, performing key outputs such...

About the RoleThis is a mid-senior level Contract role in the Durban area. As a Call Center Manager, you will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Key ResponsibilitiesOversee daily operations of the call center and ensure high levels of...

Job DescriptionAs a valued member of our team at Unlimited Group, you will play a pivotal role in driving sales growth through effective communication with existing and new customers. Key responsibilities include:Engaging with customers over the phone to introduce and promote our products.Conducting end-to-end sales processes, addressing customer objections,...

Role DescriptionSIMPLY HR PAYROLL is seeking a results-driven Reservations Supervisor to join our dynamic call centre team.About the RoleThe successful candidate will be responsible for driving sales growth, improving customer satisfaction, and increasing team productivity.A thorough understanding of call centre operations, including metrics analysis and...

About the JobThis is a Contract role in the Durban area. As a Call Center Manager, you will be responsible for leading a team and driving business growth.Key ResponsibilitiesLead a team of call center agents and manage their performance.Implement process improvements to increase efficiency and reduce costs.Collaborate with other departments to achieve...

Call Center Sales RoleAt Discovery Limited, we are seeking a highly motivated and results-driven individual to fill the position of Call Center Sales Professional. As a Telesales Consultant, you will be responsible for identifying sales opportunities, conducting Discovery Flexicare telesales, and maintaining accurate records of queries.Key...

We're seeking a skilled Call Centre Performance Optimiser to join our team at The Unlimited Group. As a Dialler Manager, you will play a pivotal role in overseeing the management and optimisation of dialler systems within our high-volume outbound call centre environment.The primary goal of the Dialler Manager is to maximise agent productivity and campaign...

Job SummarySIMPLY HR PAYROLL seeks a highly competent and experienced Reservations Supervisor with a proven track record in leading call centre teams.About the RoleThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and management.A strong customer service...

We are recruiting for the call center agents with 6 months experience and upwards to start immediatelyMust have Matric certificate,id copyMust be vibrant and strong

SEIGO STAFFING is seeking a Mechanical Engineer Professional to join our team. We are looking for a highly skilled and experienced professional in building services with expertise in HVAC systems.Job Description:The successful candidate will be responsible for providing engineering services to clients across various sectors, including commercial offices,...

Are you an experienced leader in customer service ready for an international adventure?Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...

Are you an experienced leader in customer service ready for an international adventure? Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...

Are you an experienced leader in customer service ready for an international adventure?Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...

Job Overview  As an Automotive Sales Specialist, you will be responsible for promoting Tracker products to the motor dealer industry and meeting sales targets. This role requires a self-starter with excellent communication skills and a valid driver's license.  Key Responsibilities:  Secure new business from dealerships.Foster growth of installations at...

As a Workforce Planning Manager, you will be responsible for managing capacity plans, FTE plans, attrition analysis, and recruitment numbers. You will also design, implement, and distribute shift patterns and schedules for campaigns, and attend calls to present and discuss the current resourcing position with clients and internal stakeholders.

Our company's vision is to be a strategic partner for delivering basic to complex processes from our eight delivery centers across South Africa, employing over 4,000 people.As a Support Specialist, you will be working closely with the team to provide exceptional service to customers.Key ResponsibilitiesIdentify and understand customer needs to ensure...

Your Career OpportunitiesAs a Senior HVAC Engineer at SEIGO STAFFING, you will have the opportunity to work on diverse projects, collaborate with a talented team, and develop your skills and expertise in building services engineering. Our company values innovation, teamwork, and customer satisfaction, and we are looking for like-minded individuals who share...