Freelance Community Manager

3 weeks ago


Cape Town, Western Cape, South Africa Communicate Recruitment Full time

Job Description:
Manage & engage with brand communities on Instagram, Facebook, LinkedIn, Twitter, and TikTok
Monitor social media conversations and respond to comments, inquiries, and mentions
Implement engagement strategies that enhance brand loyalty and advocacy
Work with content teams to ensure consistent brand messaging & tone
Analyse engagement metrics and provide insights to optimize community interactions
Identify opportunities for influencer collaborations & brand partnerships
Stay updated on social media trends and evolving audience behaviours
Assist in crisis management, proactively addressing potential brand concerns

Requirements:
2-4 years of experience in social media, digital marketing, or community management
Strong knowledge of social media platforms & analytics tools (Hootsuite, Sprout Social, Google Analytics)
Excellent written and verbal communication skills
Ability to manage multiple brand communities efficiently
Understanding of brand engagement strategies & influencer marketing
Experience in global or multicultural audience engagement is a plus

Application Process:
Once you apply, our team will review your application to assess your fit for the role
If your profile aligns, youll receive a quick screening call to discuss your experience, career goals, and expectations
Shortlisted candidates will move forward to the interview stage with the hiring team

If you dont hear back from us within two weeks, it means that this particular opportunity wasnt the perfect match. However, well keep your details on file and reach out if a future role aligns with your skills and experience.

Contact JADE GELDENHUYS on
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