Call Centre Supervisor Role

Job SummaryMoving Heads Personnel is seeking an experienced Operations Manager to lead our call centre team. The ideal candidate will have a proven track record in planning, management, and leading teams to achieve better service quality.Duties & ResponsibilitiesTeam Management: Responsible for the planning, management, and leadership of the call centre...

Job Title: Call Centre ManagerAbout the Role:We are seeking a highly motivated and experienced Call Centre Manager to lead our team in Johannesburg, South Africa. As a key member of our organization, you will be responsible for driving customer satisfaction, employee engagement, and business growth.Responsibilities:Leading a team of Customer Service...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue and meet Call Centre Targets.Setting goals: Establishing goals for call center employeesResolving issues: Resolving customer issues and other call center problemsManaging performance: Managing the team's performanceTransferring...

Our client is a dynamic and innovative company dedicated to providing exceptional customer experiences. They have an opportunity for a talented and motivated Call Centre Agent to join their teamJob Summary:We''re looking for an experienced Call Centre Agent.You will be responsible for sales, customer service, target achievement. Driving growth and achieving...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

Job Purpose:The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.Monitor performance through bookings, phone reports, and monthly Key Performance Assessments,...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

We are seeking an experienced and strategic Call Centre Manager to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction. The Call Centre Manager will be responsible for managing...

Job DescriptionAs a Supervisor at Advanced Call Center Technologies, LLC., you will play a vital role in leading our team of customer service representatives to achieve exceptional results.You will be responsible for monitoring associates' productivity, addressing performance issues, and developing strategies to improve quality, performance, and...

Urgently looking for Call Centre Agents for Financial Brokerage in East Rand areaClosing date: 20 February 2025Please apply via Jobslin portal Minimum Requirements:Matric.Call Centre or Telesales experience minimum of 1 to 3 years.Requirements:Strong communication, both written and verbalGreat active listening skillsExceptional interpersonal and rapport...

Job title : Call Centre Agent (Johannesburg)Job Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionHello Future Call Centre Agent Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of...

Job OverviewAdvanced Call Center Technologies, LLC. is seeking a skilled Supervisor to lead our team of customer service representatives.The ideal candidate will have previous experience managing in a call center environment and possess excellent organizational skills, management expertise, and the ability to drive results.Key ResponsibilitiesDirectly...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

We are seeking a skilled Call Centre Agent to provide exceptional service to our valued clients. The ideal candidate will be passionate about delivering a world-class client experience and possess excellent communication and interpersonal skills.Job ResponsibilitiesWork collaboratively with the team to achieve sales targets and improve customer...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

Job Title: Call Centre ManagerCompany Overview:Abantu Staffing Solutions is seeking a skilled and experienced Call Centre Manager to lead our team in Johannesburg, South Africa. As a key member of our organization, you will be responsible for driving customer satisfaction, employee engagement, and business growth.Job Description:We are looking for a seasoned...

Location: Johannesburg (Onsite)Duration: 12 monthsStipend: ProvidedAre you a motivated person with a disability seeking hands-on experience in an exciting Call Centre setting? This 12-month learnership provides a chance to build valuable skills, receive professional training, and work towards a recognized qualification.Minimum Requirements:MatricLiving with...

We are seeking a highly skilled Quality Assurance Agent to join our team in the Debt Collection department.As a key member of our team, you will be responsible for:Assessing call quality and behaviourConducting necessary coaching to improve performance and complianceCreating scorecards providing accurate feedbackReporting on trends and...