Point of Sale Specialist

5 days ago

Durban, South Africa Adidas Full time

Point of Sale Specialist – Springfield Purpose & Overall Relevance for the Organization To manage all transactions with customers accurately and efficiently, on the POS system. Receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions. Ensure all sale and refund transactions run smoothly and help maximize customer satisfaction. Essential Duties & Responsibilities Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem coupons and vouchers. Cross-sell products and introduce new ones. Sell add-ons to customers to increase UPT. Resolve customer complaints, guide them, and provide relevant information. Greet customers when entering or leaving the store. Maintain clean and tidy checkout areas. Track transactions on balance sheets and report any discrepancies. Bag packages. Handle merchandise returns and exchanges. Drive CRM and NPS as a last point for customer contact in store. Sales responsibilities. Replenishment of sales floor. Housekeeping. Key Relationships Customers Peers Store manager Deputy manager Knowledge, Skills and Abilities Basic PC knowledge. Familiarity with electronic equipment, such as cash registers and POS. Strong numeracy skills. Attention to detail. Strong communication and time management skills. Customer satisfaction-oriented. Requisite Education & Experience 1-3 years work experience as a retail cashier or similar role in sales. Grade 12 certificate or equivalent. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. Seniority level Not Applicable Employment type Full-time Job function Sales and Business Development Industries Manufacturing, Retail, and Sporting Goods Manufacturing #J-18808-Ljbffr

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