Regional Sales Manager
Found in: Whatjobs ZA C2 - 4 days ago
Duties & Responsibilities
- Monitor and assist sales staff in the achievement of their sales and growth targets
- Ensure achievement GP margin
- Increased turnover of existing Customers
- Increased turnover from new business
- Increased turnover from new product sales
- Ensure new business is targeted, dormant accounts reactivated and increased product sales to existing customers
- Manage the frequency and cost effectiveness of the call cycles of sales representatives
- Manage a structured sales process to ensure quality of calling
- Tracking of the usage of the tools provided to Sales Reps in training
- Tracking of segmentation of high priority and low priority customers
- Build trust and confidence of Customers through reliable and consistent service
- Increase usage of Online/App
- Resolve complaints and queries effectively
- Monitor turnaround of Customers factory lead times and expectations where required
- Determine and manage the Customers expectations regarding stock and delivery
- Ensure sales staff adhere to planned visits and understand the needs and objectives of all customers.
- Establish and build Customer relationships and take personal ownership of resolving complaints.
- Manage head counts within agreed budgets
- Achieve Employment Equity targets
- Maintain effective leave planning and absenteeism management
- Facilitate training and development interventions
- Review performance in discussion with employees, agree ratings and set goals for new period.
- Continuously communicate and provide constructive feedback and coaching to employees
- Take disciplinary action where required.
- Develop expert product knowledge in the range
Desired Experience & Qualification
Qualifications and work experience
- Grade 12
- Post matric qualification preferably in Sales/Marketing
- 5 years Sales management Experience (PPE, Cleaning and Paper exerience is advantageous)
- MUST be African Female
Skills and Attributes
- Good Communication Skills
- Strong operational skills in a sales environment
- Leadership and Coaching skills
- Ability to build trust and customer loyalty
- Planning and organisational skills
- Problem solving skills
- Understanding of sales cycle and key account management
- Sound knowledge of the PPE, Cleaning and Paper.
- Product knowledge of PPE, Cleaning and Paper products.
- Good business acumen (i.e. numeracy skills, generation of profit and loss, cash flow, margin)
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