Customer Service Team Leader

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.1.Skills & Competency Requirements Grade 12/NQF4Proficient in at least 3 of the South African Languages including IsiXhosa.3 years' experience as a Team Leader/ Supervisor Intermediate Computer SkillsTeam management...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team...

I am looking for experience Customer Service Team Leaders with UK call centre experience. Previous Team Leader experience of at least 3+ years in a customer service environment UK energy sector experience a plus Ensure that the team meets and exceeds client SLA's A Player mindset with great leadership skills(coach, support the team) Ensure levels of quality...

Our client has an opportunity available for a Customer Service Team Leader.Requirements:Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Customer Care Team LeaderCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.Responsibilities • To guide and support team members • Driving operational and...

Our client has an opportunity available for a Customer Service Team Leader.Requirements: Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Our client has an opportunity available for a Customer Service Team Leader.Requirements: Degree in Consumer behaviour, Communications, Business or equivalent – beneficial.2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential.Experience within the...

Customer Care Team LeaderCallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities.Responsibilities To guide and support team members Driving operational and...

Aristo Sourcing LLC is an outsourcing company highly focused on the digital marketing industry. Our company has been in the industry for more than 7 years. We hired and referred skilled and experienced virtual assistants to work and collaborate directly with our respective clients from around the globe, offering 100% remote work for talented and qualified...

Our client has an opportunity available for a Cards Customer Service Team Leader.Requirements:12+ months of recent tenure at the company in a Customer Service role.Understanding of the customer service environment.Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential.MatricLeadership experience or exposure would be advantageous....

Our client has an opportunity available for a Cards Customer Service Team Leader.Requirements:12+ months of recent tenure at the company in a Customer Service role.Understanding of the customer service environment.Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential.MatricLeadership experience or exposure would be...

Customer Service Team LeaderWe are a young, dynamic, hyper growth company looking for smart, creative, hard- working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a...

We are looking for a qualified Insurance Customer Care Team leader to manage our team and provide effective guidance. The Insurance Customer Care Team Leader will be responsible for supervising, managing, and motivating team members daily. Be proactive to ensure smooth team operations and effective collaboration with internal and external...

One of  Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.1.Skills & Competency Requirements •Grade 12/NQF4•Proficient in at least 3 of the South African Languages including IsiXhosa.•3 years’ experience as a Team Leader/ Supervisor •Intermediate Computer...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors.1.Skills & Competency Requirements •Grade 12/NQF4•Proficient in at least 3 of the South African Languages including IsiXhosa.•3 years’ experience as a Team Leader/ Supervisor •Intermediate Computer...

We are looking for a qualified Insurance Customer Care Team leader to manage our team and provide effective guidance. The Insurance Customer Care Team Leader will be responsible for supervising, managing, and motivating team members daily. Be proactive to ensure smooth team operations and effective collaboration with internal and external...

**Customer Care Team Leader** CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. **Responsibilities** - To guide and support team members - Driving...

Summary:Our client is seeking an experienced Team Leader to join their customer care team in Cape Town. As a Team Leader, you will be responsible for handling customer service inquiries and addressing problems related to our client base. You will play a crucial role in ensuring the delivery of professional service and managing a team of Customer Care...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our...