Payroll Outsource Administrator

7 days ago


Durban, South Africa LabourNet Full time
Job title : Payroll Outsource Administrator Job Location : KwaZulu-Natal, Durban Deadline : December 07, 2024 Quick Recommended Links
  • Jobs by Location
  • Job by industries

  • We are currently looking for a Payroll Outsource Administrator who will be responsible for the accurate and timely processing of client’s payroll, ensuring that clients' employees are paid on time while maintaining the confidentiality and assisting clients in understanding payroll-related queries in line with relevant legislation.

You are responsible for Inclusive of, but not limited to:

Client Retention:

  • Maintain a high client retention rate by providing quality service and effective communication under LPD Processes.
  • Establish and maintain professional client relationships, aiming for a 90% retention rate.
  • Implement and configure client requirements in alignment with client expectations and LPS (LabourNet Payroll System).
  • Resolve client queries and provide value-added services through troubleshooting via various channels (onsite, online, phone, email, team viewer).
  • Escalate unresolved queries as per SLA, maintaining ongoing communication with clients and adhering to the Key Account Strategy (KAS) and Client/Employee life cycle processes.

Development: Competence:

  • Stay updated on system functionality and legislative changes through self-development.
  • Ensure alignment with career path requirements.
  • Develop the competency and skills of the team through formal and informal learning sessions to meet expected standards.
  • Facilitate knowledge transfer among teams to enhance overall competence.
  • Maintain up-to-date knowledge of relevant industry developments.

Product: Quality

  • Adhere to the client visitation schedule to maintain SVR (Service Value Ratio) and ensure profitable clients receive service within SLA.
  • Efficiently book client appointments and obligations while recording them accurately in the prescribed software platform.
  • Weekly closure of appointments, ensuring accuracy in categorizing satisfied and unsatisfied clients.
  • Upload all relevant client documents onto the CMS (Content Management System).
  • Monitor time spent vs. retainer, providing monthly reports on unsatisfied appointments and SVR to the Outsource Manager. Also, responsible for client sign-off documents and handover processes as per internal procedures.

Qualifications and Experience Required:

  • You'll need a customer-first mindset and the following skills to succeed in this role:

Minimum Requirements:

  • Valid Driver’s License and own vehicle
  • Matric with mathematics and computer literacy as subjects
  • Qualification within payroll, tax, software implementation, and consultation within the HRIS environment or equivalent experience (1 – 2 Years)

Experience required:

  • 1-2 years experience in full-function payroll, preferably within an outsourced payroll environment would be advantageous
  • Ability to process a minimum of 800 payslips independently and accurately
  • Previous experience in the submission of monthly and biannual EMPs would be advantageous.
  • Previous experience in dealing with complex payroll queries would be advantageous.
     

  • Administrative / Management  jobs


  • Durban, South Africa LabourNet Full time

    Job title : Payroll Outsource AdministratorJob Location : KwaZulu-Natal, DurbanDeadline : December 07, 2024Quick Recommended Links Jobs by Location Job by industries We are currently looking for a Payroll Outsource Administrator who will be responsible for the accurate and timely processing of client’s payroll, ensuring that clients' employees are paid...


  • Durban, KwaZulu-Natal, South Africa LabourNet Full time

    Job Title:Payroll Outsource SpecialistAbout the Role:We are seeking an experienced and skilled Payroll Outsource Specialist to join our team at LabourNet. This is a unique opportunity to work with clients, process payroll accurately, and provide exceptional customer service.Key Responsibilities:Client Retention:Maintain high client satisfaction by delivering...

  • Payroll Officer

    6 months ago


    Durban, South Africa EQ8 Recruit Pty Ltd Full time

    Payroll - Audit - Administration **ABOUT OUR CLIENT** Our client is a JSE listed shipping & freight logistics company with a global footprint allowing for first class cross border logistics, connecting Africa's commodities with the world. **JOB SUMMARY** **THE SUCCESSFUL APPLICANT** In order to be shortlisted for this role, you have the following skills...

  • Payroll Administrator

    2 months ago


    Durban, South Africa AEC Professional Accountants Full time

    This is a full-time on-site role as a Payroll Administrator at AEC Professional Accountants in Durban. The Payroll Administrator will be responsible for handling payroll administration tasks, calculating garnishments and payroll taxes, managing employee benefits, and assisting with accounting duties. **Qualifications** - Payroll Administration,...


  • Durban, South Africa Foxridge Trading 31 - Supreme Consulting - Valuing HR Full time

    **Job Purpose** To successfully project manage, lead and implement payroll for new clients on PaySpace by analysing the client’s requirements, configuring the system, migrating the data and balancing the figures. **Duties and Responsibilities** - Ensures customer excellence_ - Builds and maintains strong relationships with customer base. - Lives the...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Affirmative Portfolios Full time

    **Payroll** **Durban** ***: **PAYROLL ADMINISTRATOR UMHLANGA R25000 TCTC** **Our client is looking for a ‘hands on" Payroll administrator to join their team** Responsible for capturing salary data on Sage Premier VIP, such as new hires, terminations, and internal movements. Processing and calculation of overtime, perks tax for company vehicles, group...

  • Payroll Administrator

    2 months ago


    Durban, South Africa TACTICAL SECURITY SERVICES Full time

    Tactical Security Services Bluff Durban Vacancy: Payroll Administrator QUALIFICATIONS - Matric certificate - Driver license (own car preferably) - Payroll / Bookkeeping qualification - Sage Pastel Certificate DUTIES/RESPONSIBILITIES (Incl but not limited to) - Exporting Sage Pastel payroll reports from Easy Roster - Importing Batches to payroll for...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Jam Clothing Full time

    **Pump up the JAM, Pump up your CAREER** **JAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.** **It takes a front footed, passionate person to exceed in JAM. We love people that think out the box & who are able to bring the best out of other people whilst maintaining world class standards.** **So if you want...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Pro-Match Recruitment Full time

    **A well-established entity **in Durban **is expanding and searching for a Payroll Administrator to join their team** **Monthly/Bi-weekly Payroll Processing**: - Salary Payment release function - Process employees on payroll - Process monthly earnings deductions - Import of hours worked and checking of reporting - Leave setup per employees and processing...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Job Crystal Full time

    **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Payroll: - Responsible for all aspects of managing employee’s salary data - Responsible for the preparation and processing of Payroll - Updating of the payroll system (i.e., capture leave, record sick or maternity leave etc.) - Payroll reporting - Internal and external statutory requirements - Tax year end...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Sagren Naidoo and Associates SAIPA Full time

    **Payroll and HR Clerk,** As an Accounting Firm in Durban, we need an individual to process monthly/Weekly payroll for our client list. This person must have at least 3 years’ experience working on Pastel Payroll, The more experience the better and we need someone that can hit the ground running and have a working knowledge of all Payroll and HR...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Staff Solutions Full time

    Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Payroll Administrator to join their dynamic team in Durban. **Job Requirements**: - Higher National Diploma in Human Resources or Finance - 3-5 years’ working experience in HR & Payroll in an automotive or manufacturing environment. - 3-5 years’ experience with a...


  • Durban, South Africa Meondo Holdings Full time

    We currently have a vacancy for a Junior Payroll Administrator. **Meondo Holdings is on the look out for a vibrant Junior Payroll administrator** - Payroll processing including but not limited to: Timesheets and input, overtime, incentives, on holds, terminations, increases, promotions, demotions, maternity leave. - End to end processing of company payroll...


  • Durban, South Africa BGA Recruitment Full time

    Position based in Hillcrest - 12 Month Fixed Term Contract_ This role description sets out the typical duties and obligations of the function of the HR and Payroll Administrator. This list is not intended to be exhaustive but rather a summary of the general duties, responsibilities and KPI’s. - As an HR and Payroll Administrator, you will play a crucial...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Prorecruit Full time

    Salaries Administrator to process monthly payroll for +-450 staff. Submissions of WCA and Annual/Bi-Annual reconciliations. Requirements: Diploma or relevant certificate in payroll. 3 - 5 years experience on VIP. Knowledge on working with Medical Aid/ Provident Fund **Salary**: R22 000,00 - R25 000,00 per month Ability to Commute: - Durban,...


  • Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

    The Pronel Personnel team is seeking a detail-oriented Payroll and Accounts Administrator for a half-day position to manage the payroll, accounts, and financial administration for three small connected legal entities.The ideal candidate will have experience with Pastel accounting software and an excellent understanding of South African Labor Laws and Tax...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Jonsson Workwear Full time

    The **Jonsson Workwear** Finance Team is responsible for managing the company's assets and liabilities preparing monthly management accounts, as well as managing cash flow ensuring we are consistently able to exceed our customers' and suppliers needs. The Payroll Administrator forms part of the Finance team and is responsible for supporting our teams...

  • Payroll Administrator

    6 months ago


    Durban, South Africa Jonsson Workwear Full time

    The **Jonsson Workwear** Finance Team is responsible for managing the company’s assets and liabilities preparing monthly management accounts, as well as managing cash flow ensuring we are consistently able to exceed our customers’ and suppliers needs. The Payroll Administrator forms part of the Finance team and is responsible for supporting our teams...


  • Durban, South Africa SRG Recruitment Full time

    Overview (Area:) Durban (Salary:) Market Related (Ref: AG) Our client seeks to appoint a suitably qualified and experienced HR Administrator/Payroll person to join their team. Responsibilities include assisting with the recruitment and onboarding of new staff, arranging training and maintaining training records, collecting and checking payroll related...


  • Durban, South Africa BGA Recruitment Full time

    Position based in Hillcrest 12 Month Fixed Term ContractThis role description sets out the typical duties and obligations of the function of the HR and Payroll Administrator.This list is not intended to be exhaustive but rather a summary of the general duties, responsibilities and KPI’s. As an HR and Payroll Administrator, you will play a crucial role in...