Front Office Coordinator
1 day ago
Purpose of Role: Support the Reservations Manager in overseeing Front Office operations, ensuring a seamless guest experience, maintaining service excellence, and assisting with administrative tasks. Key Responsibilities include but are not limited to: Guest Relations & Service: Provide a warm welcome and professional check-in/check-out experience Handle guest inquiries, complaints, and special requests Maintain guest profiles and ensure personalized service Operations & Administration: Perform daily reception float checks, banking signoffs, and house account reviews Conduct stock checks (stationery, guest supplies, keys, etc.) Oversee front office hygiene, equipment maintenance, and safety compliance Team Coordination & Support: Assist with training needs and team communication Ensure smooth shift handovers and operational updates Drive upselling culture and maintain service standards Criteria: Experience in front office, hospitality, or customer service roles Strong administrative, communication, and organizational skills Proficiency in Apex, Opera, and reservation systems is an advantage Ability to problem-solve, multitask, and work under pressure High level of proficiency in the English language CANDIDATES WHO CURRENTLY RESIDE IN CLOSE PROXIMITY TO STELLENBOSCH WILL BE CONSIDERED FOR THIS POSITION
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Front Office Operations Coordinator
21 hours ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel cc Full timeJob Description:This role supports the Reservations Manager in overseeing Front Office operations. Key responsibilities include providing a warm welcome and professional check-in/check-out experience, handling guest inquiries, complaints, and special requests, maintaining guest profiles, and ensuring personalized service.Operations & Administration:Perform...
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Front Office Coordinator
1 day ago
Stellenbosch, Western Cape, South Africa Pro Tem Full timeAs a valued member of the Pro Tem team, we are seeking a highly motivated and enthusiastic Front Office Receptionist to provide exceptional customer service to our guests.The successful candidate will be responsible for managing the front desk, handling guest inquiries, and ensuring a smooth check-in and check-out process.This is an excellent opportunity for...
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Front Desk Coordinator
4 days ago
Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team as a Guest Relations Officer.Responsibilities:The successful candidate will be responsible for managing the front desk, providing exceptional customer service, and ensuring seamless interactions with all departments and stakeholders. This is an exciting opportunity...
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Front Office Operations Assistant
14 hours ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel CC Full timeJob OverviewHelderberg Personnel CC is seeking a skilled and organized Front Office Coordinator to join our team. This role will support the Reservations Manager in overseeing front office operations, ensuring a seamless guest experience, and maintaining service excellence.Key Responsibilities:Provide a warm welcome and professional check-in/check-out...
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Front Office Executive
1 day ago
Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full timeJob SummaryWe are seeking an experienced Front Office Manager to lead our front office team and provide exceptional guest services. If you have a passion for delivering outstanding customer experiences and possess excellent leadership skills, we would love to hear from you.Key ResponsibilitiesLead Front Office Team: Oversee the daily activities of the front...
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Front Office Manager
4 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeA Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...
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Front Office Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeA Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...
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Front Office Manager
2 days ago
Stellenbosch, Western Cape, South Africa Phoenix Recruitment Full timeResponsibilities:Able to carry out and complete all duties.Responsible of a guest relations officer, night auditor and duty manager.Ensure that all guests' needs and complaints are responded to quickly and efficiently.Brief all colleagues daily in relation to VIPs, site inspections, specific functions, and any other relevant important information for the...
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Front Office Manager
6 days ago
Stellenbosch, Western Cape, South Africa HR Genie Full timeHotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like...
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Front Office Manager
2 days ago
Stellenbosch, Western Cape, South Africa Extraordinary Talent Solutions Full timeHotel Position: Guest Experience ManagerKey Job Responsibilities Include:Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA...
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Front Office Operations Manager
21 hours ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Lodges & Spa, a leading luxury resort, is seeking a highly skilled Front Office Operations Manager to oversee the seamless guest experience from arrival to departure. This key role involves providing direction to all aspects of Front Office Operations, ensuring that guests' needs are met promptly and efficiently.Key Responsibilities:Lead and...
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Front Office Manager
6 days ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Lodges & Spa is looking for a Front of House Manager who will be responsible for ensuring that the guests' experience from arrival to departure is seamless by overseeing and providing direction of all aspects of Front Office Operations.Responsibilities:Able to carry out and complete all duties; responsible for a guest relations officer, night...
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Front Office Manager
4 days ago
Stellenbosch, Western Cape, South Africa Extra Solutions Full timeKey job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA websites, responding thoughtfully.Foster a...
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Front Office Manager
2 weeks ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeDelaire Graff Lodges & Spa is looking for a Front of House Manager who will be responsible for ensuring that the guests experience from arrival to departure is seamless by overseeing and providing direction of all aspects of Front Office Operations.Responsibilities:Able to carry out and complete all duties;responsible of a guest relations officer, night...
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Administrative Support Officer
17 hours ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel cc Full timeAbout the Role:We are seeking an experienced Front Office professional to support our Reservations Manager in delivering exceptional guest experiences. As a key member of the Front Office team, you will be responsible for maintaining high standards of service, ensuring seamless operations, and driving revenue growth.Main Responsibilities:- Provide...
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Front Office Manager
6 days ago
Stellenbosch, Western Cape, South Africa CME Recruitment Full timeOur client, a prestigious Wine Estate in Stellenbosch, is looking for a Front Office Manager to join their team.Responsibilities:Able to carry out and complete all dutiesResponsible for a guest relations officer, night auditor, and duty managerEnsure that all guests' needs and complaints are responded to quickly and efficientlyBrief all colleagues daily in...
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Front Desk Coordinator
5 days ago
Stellenbosch, Western Cape, South Africa Headspace Global Full timeAt Headspace Global, we're looking for a talented Front Desk Coordinator to join our team!The ideal candidate will have at least 2-3 years of experience in a similar role with night auditor experience being highly advantageous.We require strong computer literacy and excellent administrative abilities. You should be passionate about hospitality with a...
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Front Desk Supervisor
5 days ago
Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full timeJob DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests.Key ResponsibilitiesProvide Exceptional Guest Service: Ensure that all guests' needs are met promptly and efficiently.Manage Front Office Operations: Direct and...
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Front of House Administrator
2 days ago
Stellenbosch, Western Cape, South Africa Wine Estate, Stellenbsosch Full timeSenior Front of House Manager RequiredWe are seeking an experienced Senior Front of House Manager to join our team at the Wine Estate in Stellenbosch.The successful candidate will have previous experience in a senior management role, excellent leadership skills, and the ability to motivate and inspire a team.Key responsibilities include:Leading the front of...
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Guest Services Coordinator
7 hours ago
Stellenbosch, Western Cape, South Africa Helderberg Personnel CC Full timeAbout Helderberg Personnel CCWe are a dynamic and growing company that values innovation, teamwork, and customer satisfaction. Our team members are passionate about delivering exceptional experiences and exceeding our customers' expectations.Job Title: Front Office CoordinatorReports to: Reservations ManagerLocation: StellenboschJob Type: Full-timeSalary:...