Sales Development Specialist

2 days ago

Umhlanga Rocks, South Africa The Unlimited International Full time

Job Overview We are looking for high‑caliber Sales Development Specialists to join our international team. In this role you will dial UK businesses, speak to senior decision makers, and secure warm appointments for our clients’ UK Sales Consultants. This is not a generic call‑centre job – it requires professionalism, resilience, and the ability to engage confidently with business owners. You will be the first point of contact for our clients’ customers, creating a positive first impression, qualifying needs, and either transferring calls directly or booking follow‑up appointments. Success in this role comes from building quick rapport, handling objections effectively, and consistently meeting daily and weekly KPIs. Key Responsibilities Outbound dialing into UK SMEs using pre‑qualified data. Speak confidently to senior decision makers and build initial rapport. Qualify interest and needs and set up seamless appointments for UK Sales Consultants. Handle objections professionally using structured call flows. Capture accurate business insights and update CRM records. Achieve and exceed KPIs: dials, talk time, appointment set rates, and conversions. Deliver a consistent, professional, customer‑first experience on every call. Required Experience & Skills Minimum 12 months B2B or B2C telesales / lead generation experience (appointment setting highly advantageous). Track record of achieving or exceeding sales or lead generation targets. Confident and articulate phone manner with the ability to quickly build rapport. Strong objection‑handling skills and resilience under pressure. Excellent IT literacy: CRM systems, Microsoft Outlook, Excel (basic formulas). Organised, methodical, and able to manage high call volumes accurately. Positive, energetic, and target‑driven with a strong sense of ownership. Preferred / Advantageous Experience working with UK or international clients. Digital marketing, SaaS, or tech sales background. Exposure to appointment setting or sales development representative (SDR) roles. Digital marketing experience. Personal Attributes Resilient and tenacious – thrives in a fast‑paced, target‑driven environment. Analytical thinker and problem solver with attention to detail. Natural rapport builder and persuasive communicator. Adaptable, curious, and eager to learn. Professional, enthusiastic, and a strong team player. Seniority Level Entry level Employment Type Full‑time Job Function Sales and Business Development Industries Outsourcing and Offshoring Consulting Location Durban, KwaZulu-Natal, South Africa #J-18808-Ljbffr

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