Sales Development Specialist

6 days ago

Umhlanga, KwaZulu-Natal, South Africa The Unlimited Group Full time R60 000 - R85 000 per year
Position Title: Sales Development Specialist (B2B Lead Generation)
Location: Umhlanga, Durban (office-based, UK business hours: 10h00–19h00 SA time)
Reports to: Campaign Manager

Role Purpose
We are looking for high-calibre Sales Development Specialists to join our international team. In this role you will be dialling UK businesses, speaking to senior decision makers, and securing warm appointments for UK Sales Consultants. This is not a generic call-centre job – it requires professionalism, resilience, and the ability to engage confidently with business owners.

You will be the first point of contact for our customers, creating a positive first impression, qualifying needs, and either transferring calls directly or booking follow-up appointments. Success in this role comes from building quick rapport, handling objections effectively, and consistently meeting daily and weekly KPIs.

Key Responsibilities

• Outbound dialling into UK SMEs using pre-qualified data.

• Speak confidently to senior decision makers and build initial rapport.

• Qualify interest and needs, and set up seamless appointments for UK Sales Consultants.

• Handle objections professionally using structured call flows.

• Capture accurate business insights and update CRM records.

• Achieve and exceed KPIs: dials, talk time, appointment set rates, and conversions.

• Deliver a consistently professional, customer-first experience on every call.

Required Experience & Skills

• Minimum 12 months B2B or B2C telesales / lead generation experience (appointment setting highly advantageous).

• Track record of achieving or exceeding sales or lead generation targets.

• Confident and articulate phone manner with the ability to quickly build rapport.

• Strong objection-handling skills and resilience under pressure.

• Excellent IT literacy: CRM systems, Microsoft Outlook, Excel (basic formulas).

• Organised, methodical, and able to manage high call volumes accurately.

• Positive, energetic, and target-driven with a strong sense of ownership.

Preferred / Advantageous

• Experience working with UK or international clients.

• Digital marketing, SaaS, or tech sales background.

• Exposure to appointment setting or sales development representative (SDR) roles.

• Digital marketing experience

Personal Attributes

• Resilient and tenacious – thrives in a fast-paced, target-driven environment.

• Analytical thinker and problem solver with attention to detail.

• Natural rapport builder and persuasive communicator.

• Adaptable, curious, and eager to learn.

• Professional, enthusiastic, and a strong team player.

  • Sales Development Specialist

    10 hours ago

    Umhlanga, KwaZulu-Natal, South Africa The Unlimited International Full time R40 000 - R80 000 per year

    Role PurposeWe are looking for high-caliber Sales Development Specialists to join our international team. In this role you will be dialling UK businesses, speaking to senior decision makers, and securing warm appointments for our clients UK Sales Consultants. This is not a generic call-centre job – it requires professionalism, resilience, and the ability...

  • Sales Specialist

    2 days ago

    Umhlanga, KwaZulu-Natal, South Africa Umhlanga Arch Properties Full time

    Company DescriptionWelcome to Umhlanga Arch Properties, where convenience, luxury, and technology converge to offer the ultimate live-work-stay-play lifestyle in the vibrant heart of Umhlanga. We offer centrally-located smart apartments for purchase or rental, with options available for short-term lets. Experience the perfect blend of contemporary living and...

  • Sales Development Representative

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa Growth Resourcing Full time R250 000 - R750 000 per year

    Growth Resourcing is on the hunt for a motivated Sales Development Representative (SDR) specializing in Business Development and Lead Generation. As an SDR at Growth Resourcing, you will play a critical role in our sales strategy, responsible for identifying new business opportunities and driving lead generation initiatives. You will engage with potential...

  • Sales Development Representative

    2 days ago

    Umhlanga, KwaZulu-Natal, South Africa Growth Resourcing Full time R50 000 - R80 000 per year

    Growth Resourcing is searching for a passionate Sales Development Representative (SDR) with a background in Golf or Sports Hospitality to join our dynamic team. This unique position combines your love for sports with your sales skills, enabling you to engage with clients in the vibrant sector of sports hospitality. As an SDR, you will be responsible for...

  • Sales Development Representative

    2 days ago

    Umhlanga, KwaZulu-Natal, South Africa Growth Resourcing Full time R250 000 - R500 000 per year

    Growth Resourcing is searching for a passionate Sales Development Representative (SDR) with a background in Golf or Sports Hospitality to join our dynamic team. This unique position combines your love for sports with your sales skills, enabling you to engage with clients in the vibrant sector of sports hospitality. As an SDR, you will be responsible for...

  • Business Development Consultant

    1 week ago

    Umhlanga, KwaZulu-Natal, South Africa Momentum Group Limited Full time R400 000 - R800 000 per year

    Role PurposeBusiness Development Consultants are committed, driven, results oriented advisers who can work on their own as well as in a team environment writing business (personal and commercial lines) in accordance with targets laid down by Momentum Insure.Responsibilities and work outputsSource sufficient lead generating opportunities to ensure a healthy,...

  • Operations and Technical Specialist

    6 days ago

    Umhlanga, KwaZulu-Natal, South Africa Hire Resolve Full time R250 000 - R500 000 per year

    Hire Resolve is currently seeking a highly skilled and experienced Operations and Technical Specialist for a training company. As an Operations and Technical Specialist, you will play a crucial role in overseeing and optimizing operational processes, as well as providing technical support and guidance to our clients.At Hire Resolve, our mission is to connect...

  • Business Development Representative

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa Growth Resourcing Full time R400 000 - R1 200 000 per year

    Growth Resourcing is on the hunt for an enthusiastic and ambitious Business Development Representative (BDR) to join our vibrant team. In this pivotal role, you will be the first point of contact for potential clients, responsible for generating new business opportunities and facilitating the growth of our client base. Your primary focus will be on building...

  • Talent Acquisition Specialist

    2 days ago

    Umhlanga, KwaZulu-Natal, South Africa CXP are now part of the Huntswood Group Full time R250 000 - R500 000 per year

    Job DescriptionJob Overview:We currently have an opportunity for a Talent Acquisition Specialist at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban.You will be responsible for the end-to-end recruitment for our South Africa sites (Durban and Cape Town), for all advisor level roles. Working closely with senior stakeholders and your HR...

  • Persal Sales Manager

    2 weeks ago

    Umhlanga, KwaZulu-Natal, South Africa The Unlimited Full time R400 000 - R800 000 per year

    We're on the hunt for a dynamic Sales Manager to lead high-performing teams, drive sales excellence, and shape the future of financial services.Based in Umhlanga, Durban, this role is perfect for a results-driven professional who thrives in a fast-paced call centre environment. You'll be instrumental in ensuring operational efficiency and campaign success -...