Sales Account Manager

Make sure that the following information is provided with your application: Previous Employers (If Applicable) Duties and Achievements Contact numbers Include all working experience, even if not directly related to your field of expertise Include certified copies of your qualifications and ID together with your application It is compulsory to complete the above information Applications that do not meet this requirement will automatically be disqualified. Sintrex is passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and user friendly solutions. Through a culture of excellence, partnership and fun, Sintrex attracts and empowers staff with an inspirational work experience, world class software and globally renowned suppliers and partners to deliver services and solutions to their clients, helping to secure and enhance their IT reputations. The successful candidate will be part of a team in a highly pressured environment. We encourage our team members to take ownership of their responsibilities. Candidates who do not thrive under pressure and who are not inherently dedicated to being the best they can be through a self-learning attitude do not enjoy our environment. We are seeking an experienced Sales Account Manager to join our team. The ideal candidate will focus on identifying and securing new business opportunities, leveraging an existing network of contacts. This role requires a detail-oriented individual with excellent presentation and writing skills. Core Outputs New Business Development Leverage existing network of contacts to identify and pursue new business opportunities. Develop and execute strategic plans to achieve sales targets and expand our customer base. Present our services to potential clients and negotiate contracts. Client Relationship Management Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for new clients. Ensure the timely and successful delivery of our solutions according to client needs and objectives. Presentation and Writing Skills Prepare and deliver compelling presentations to clients and stakeholders. Develop high-quality written proposals, reports, and communications. Ensure all client-facing documents are professional and aligned with our brand standards. Detail Orientation Maintain meticulous records of client interactions and sales activities. Ensure accuracy in all client communications and documentation. Monitor and report on sales metrics and performance. Team Collaboration Collaborate with the sales team to identify and grow opportunities within the territory. Coordinate with other departments to ensure client needs are fulfilled effectively. Lead and mentor junior account managers and representatives. Customer Satisfaction Resolve complex client issues and handle complaints to ensure customer satisfaction. Conduct regular client meetings to review performance and identify opportunities for improvement. Maintain a thorough understanding of our products, services, and market positioning. Qualifications BA/BS degree in Business Administration, Sales, or a relevant field. Proven work experience as a Senior Account Manager or relevant sales role. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation. Solid experience with CRM software and MS Office (particularly MS Excel). Experience delivering client-focused solutions to customer needs. Proven ability to manage multiple account management projects simultaneously while maintaining attention to detail. Excellent listening, negotiation, and presentation abilities. Strong verbal and written communication skills. Existing network of contacts that can be leveraged for new business opportunities. High degree of aptitude in the IT environment. Passion for technology. Entrepreneurial initiative (self-starter). Excellent client relationship building skills. Strong customer service orientation. Attention to detail. Good analytical, problem solving and report writing skills. Strong team orientation. Will ability to work under pressure. Strong analytical skills and problem-solving skills. High level of customer service. Willingness to learn. Show good judgement in all decisions to ensure sustainability. Benefits Competitive salary and performance-based incentives. Health insurance and retirement plan. Professional development opportunities. Flexible working environment. #J-18808-Ljbffr