German speaking technical consultants
1 day ago
Role and Responsibilities: You Will spend the majority of time receiving inbound enquiries (telephonic, web and email) in a call centre environment. Will resolve a portion of these queries and forward the highly complex calls to the appropriate second level support team. Will take ownership of and closes the loop on that query thereby ensuring customer satisfaction. Responsibilities: -The Technical Support Representative must provide excellent customer service. -First Contact resolution rate of 80 % is required, in other words, the Technical Support Representative should resolve 80% of their inbound requests themselves. -The Technical Support Representative has to ensure their full commitment to customer SLAs and KPIs. -The Technical Support Representative should have a desire to develop knowledge on client applications such as Lotus Notes, Windows Operating Systems, LAN/WAN networks and TCP/IP connectivity, Printing solutions, Main frame applications, Global Web architecture, Microsoft etc. The CSR also handles hardware related queries related to desktops and think Pads. The CSR must manage their time to meet SLAs on problem updates and ACD targets. -The Technical Support Representative must work as part of a team and escalate issues where necessary to the Team Subject Matter Expert or Team Leader ensuring the group as a whole maintains ownership of the customers query at all times. Problem determination and recording of accurate details on all incoming queries and problems is required. -Record accurate details of all actions taken when performing call/queue management -The Technical Support Representative deals with both technical and non-technical people at all levels within the organisation they support and uses acquired knowledge to assist other members of staff. The CSR plays an active part in the induction of new members of staff. -TheTechnical Support Representative plays an active and important part in improving quality. -The Technical Support Representative ensures that department policy is adhered to (e.g. ISO processes, ITCS 300 guidelines, virus control, clean desk policy etc). -Undertake internal and external training as required Language : -Speak, read and write German (C1 level) Location: -Sandton Salary -R25 000 - R30 000 gross benefits To apply kindly send me a copy of your cv as well as your SA ID book permanent residency to soniajai.co.za
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Travel Sales Consultant
7 hours ago
Gauteng, South Africa The Right Company Full time**TRAVEL SALES CONSULTANT (GERMAN SPEAKING) - REMOTE in PRETORIA/JOHANNESBURG - R DOE** **Currently recruiting for German speaking Sales Consultants with at least 5 years Sales experience with a Destination Management Company in South Africa.** Job description: - Understanding and operating company quoting systems and other travel-related programs - Have...
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Audit Manager
2 months ago
Gauteng, South Africa BDO South Africa Full time**Audit Manager**: The Audit Manager oversees and ensures that the project runs efficiently and profitably from inception to sign-off by managing all the relevant stakeholders in accordance with the Firm's policies and procedures. The Audit Manager will be responsible to the engagement manager/partner for the day-to-day work contact, conduct of the audit...
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Back Office Manager
1 month ago
Gauteng, South Africa The Global Talent Co. Full time**Back Office Manager (German-Speaking)**: **Full-time, Remote** **About Us**: At** The Global Talent Co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing professionals. You will join a...
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B2 & C1 GERMAN Speaking consultants
1 day ago
Gauteng, South Africa Jai Search Consultancy Full timeDuties include, but not limited to: -Responding to customer in the German Language Location: -Cape Town, JHB & Homebased positions Salary: -R16 000 - R22 000 ( depending on experience) To apply kindly send me a copy of your cv as well as your SA ID book or SA PR to infojai.co.za
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German Speaking Home based Consultants
1 month ago
Gauteng, South Africa Jai Search Consultancy Full timeDuties include, but not limited to: Responding to customer queries by telephone, email and online chats in the German language Handling and taking full responsibility for customer related queries Benefits: Health insurance benefit (Paid for by the Company) Location: Home based/ Remote Must reside within South Africa Required: Fibre internet connection/ Fixed...
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German Language Expert
2 months ago
Gauteng, South Africa Jai Search Consultancy Full timeJOB DESCRIPTION: -Efficient and effective logging and allocation of incoming calls -Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner -Follow appropriate escalation procedures as and when required - Assist team with work overload as and when required and ensure general administration...
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German speaking home-based positions available
2 months ago
Gauteng, South Africa Jai Search Consultancy Full timeRequirements -Native level fluency in German language: Verbal & Written skills essential -Excellent Computer literacy & technical skills Benefits: -Health insurance benefit (Paid for by the Company) Location: -Home based (Must reside within South Africa) Additional: -Training: 4 weeks( fully remote & fully Paid) Mandatory: -Fibre internet line To apply...
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German home based consultant
4 weeks ago
Gauteng, South Africa Jai Search Consultancy Full timeRequirements Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered) Excellent Computer literacy & technical skills Previous customer service experience preferred Benefits: Health insurance benefit (Paid for by the Company) Location: Home based Must reside within South Africa Additional: Training: 4...
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Customer Support Advisor
1 week ago
Gauteng, South Africa Percepta South Africa Full time**Position Summary** **Duties and Responsibilities** - First Call resolution is to be the focus as to enhance the Customer Experience - Open service requests that must be referred to the country Customer relations Centre (CRC) - ask all the relevant questions so that the CRC Case Manager can start working on the case without contacting the customer again. -...
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Technical Support Consultant
5 days ago
Gauteng, South Africa SDS Technical Services (Pty) Ltd Full time**Key Responsibilities** - Ensure that infrastructure at the client site is configured, installed, tested and fully functional - this will then enable the Customer’s Environment to perform at its optimum - Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail - Assist in...
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Team Lead
7 months ago
Gauteng, South Africa Percepta South Africa Full time*** Responsible for the daily operation and productivity of team / overall centre and ensures smooth and successful operation. Leads the German General Enquiry Centre to provide the best possible service. Coordinates work, provides guidance and support to the Senior Advisor/Deputy Team Leader and manages performance using Percepta coaching and performance...
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Sales Development Representative
3 months ago
Gauteng, South Africa The Global Talent Co. Full time**Sales Development Representative (German-speaker)**: **Full-time, Remote** **About Us**: At **The Global Talent Co.**, we provide incredible opportunities for the top 5% of global marketers. Join our team and become our employee, gaining access to high-paying salaries, stable employment, and the chance to work with cutting-edge tech companies in Europe...
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Travel Sales Consultant
7 hours ago
Gauteng, South Africa The Right Company Full time**TRAVEL SALES CONSULTANT (SPANISH SPEAKING) - REMOTE in PRETORIA/JOHANNESBURG - R DOE** **Currently recruiting for Spanish speaking Sales Consultants with at least 5 years Sales experience with a Destination Management Company in South Africa.** Job description: - Understanding and operating company quoting systems and other travel-related programs -...
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SAP Technical Consultant
1 week ago
Gauteng, South Africa Luxfiat Pty Ltd Full timeOne of our Clients has an exciting opportunity for a SAP Technical Consultant. The SAP consultant will be responsible for evaluating, designing and configuring computer systems and software to meet the employer / clients’ needs. They will also be responsible for ensuring that the workflows for the computer system are optimized and work well for the...
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SAP Basis Consultant
7 days ago
Gauteng, South Africa RP DIvision Full time**Responsibilities**: - As part of a Implement Teams deliver successful SAP migrations to AWS, owning key components of the migration basis activities - As part of Operate Teams provide technical support and evolution to customers who have migrated their SAP systems to AWS with focus on proactively identify and implement proactive solutions for customers...
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Spanish Speaking Outbound Sales Consultant
7 months ago
Gauteng, South Africa LDI Enterprises Full timeSPANISH SPEAKING Outbound Sales agent position dialing international campaigns (USA) Basic from R7500 and commission **This position is full-time and remote for residents of South Africa. Meaning you can work from anywhere if you live in South Africa** - Must be fluent in English & SPANISH - Communication Skills (Verbal & Written) - Persuasion skills and...
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IT Operations Consultant
7 months ago
City of Tshwane, Gauteng, South Africa Redheads Group Full time**Job Advertisement: IT Operations Consultant** **Company**: My Client **Location**: Johannesburg **Position**: IT Operations Consultant **Role and Responsibilities**: As an IT Operations Consultant, you will play a pivotal role in ensuring the operational stability and availability of our IT systems. Your responsibilities will include: **Essential...
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IT Functional Consultant Training Learnership
7 hours ago
Gauteng, South Africa Afrika Tikkun Services Full timeLooking for Unemployed Young People Aged 18-34 to Join Our IT Functional Consultant Training and Placement Programme - Do you consider yourself a dedicated and hardworking individual who is passionate about Information Technology (IT)? Would you like to upskill yourself by completing an internationally recognized qualification in Microsoft Dynamic 365...
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Electrical Apprentice
7 months ago
Gauteng, South Africa Vulcan Recruit Full timeElectrical Apprentice **Location**:Randburg, Gauteng - Traveling to clients within Gauteng - Site visits throughout South Africa **Start Date**:ASAP **Remuneration & Benefits**: - Annual salary: R216,000 - Monthly salary: R18,000 - Medical Aid **Company Overview**: Our client is a dynamic and innovative engineering firm specializing in comprehensive...
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Customer Service Consultant
3 months ago
Gauteng, South Africa 1 Life Insurance Full timeWe require an Afrikaans speaking consultant. - Facilitation of all inbound calls on a daily basis ensuring first call resolution - Facilitation of all outbound calls on a daily basis - Deals with all customer queries in a professional manner according to the SLA - Administration: - Accurate amendments to all policy information according to QA standards -...