Helpdesk & Key Account Coordinator

**UP Professional and Support**: DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES HELPDESK SUPERVISOR (IT) PEROMNES POST LEVEL 7- The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology development._ JOB PURPOSE: To develop and...

Job Intro Senior Helpdesk Manager - Pretoria, GP Gauteng About This Role The Senior Helpdesk Manager leads the unified Helpdesk (Service Desk, L1, L2, Monitoring) to deliver consistent, data-driven support across client accounts. It focuses on managing people, processes, and performance while driving upskilling initiatives and maintaining a Quality...

**POSITION PURPOSE** To provide a professional comprehensive Facilities Management Help Desk Service to the Client. **ESSENTIAL FUNCTIONS AND BASIC DUTIES** 1. Assumes responsibility for the following administration and co-ordination relating to the Help Desk a) Ensure Helpdesk Site Process is implemented, maintained and adhered to b) Ensure reports are...

A great opportunity for a Helpdesk Administrator. - Duties below but not limited: - Job costings - Management of Technicians calendar - Communication with customers - Stock control - Renewal of planned maintenance Contracts - Capturing Time sheets - Invoicing - Purchase orders - Various accounting and administrative functions **Applicants should meet the...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Tshwane in the Central Hub.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Tshwane.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: - Offer first line support to customers, which includes taking initial call from users. - Always strive for first call resolution. - Determines if fault is customer-side,...

SURGO (PTY) Ltd. is a globally recognised and award-winning Business Process Outsourcer (BPO), specialising in all our clients' business needs. Offering a range of services; from Customer Support and CX, HR outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. This is your opportunity to become part of a...

Head of Key Account Development, SANY Africa Job Responsibilities Responsible for the overall operation and management of the regional key account development department, taking the lead in developing composite key accounts and their KPU (Key Procurement Units) from the "0-1" and "1-10" stages, and fully achieving the business objectives assigned by the...

Introduction A well-established telecommunications organisation, which has been in existence for 60 years, has created a new role within their sales team. The successful incumbent will be managing and growing relationships with key clients in the telecommunications tower industry. This role involves strategic planning, sales, project management, and customer...

What Youll Do: Manage and expand key client accounts within the specialist recruitment space. Build strong, solutions-driven relationships with hiring managers, HR teams, and senior decision-makers. Understand client needs, market trends, and talent strategies to provide meaningful recruitment insights. Drive service excellence and ensure consistent delivery...