Coordinator-Voice-Claims

Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage....

A major service provider in Cape Town is seeking an entry-level Executive-Voice-Customer Service to enhance customer satisfaction and manage claims efficiently. In this role, you'll ensure adherence to service standards and maintain operational efficiencies while handling communications. Ideal candidates should excel in communication and problem-solving,...

Overview Executives-Customer Care Voice-Claims - FNOL – EXL Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical...

Executive-Voice-Customer Service EXL Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining...

EXL Cape Town, Western Cape, South Africa Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you\'ll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries,...

A business consulting firm in Cape Town is seeking an Entry Level Executive for Claims Management. You'll ensure the achievement of targets, maintain transaction quality, and manage claims throughout their lifecycle. Strong communication skills and a focus on customer satisfaction are essential. This full-time role offers an opportunity to develop within a...

EXL, Cape Town, Western Cape, South Africa Coordinator-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. With strong communication and organizational skills, you'll deliver exceptional service experiences while...

Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the...

A leading business consulting firm in Cape Town is seeking a Coordinator-Customer Care Voice-Inbound to join their dynamic team. The role involves being the frontline contact for policyholders, providing exceptional service while handling billing transactions and inquiries. The ideal candidate possesses strong communication and organizational skills. This...

**Key Responsibilities**: **Claims Intake and Documentation**: - Receive, log, and track vehicle accident claims reported by customers, employees, or third parties. - Ensure that all necessary documentation is gathered, including police reports, damage assessments, and customer statements. - Review accident details and assess claim eligibility based on...