Coordinator-Customer Care Voice-Inbound
6 days ago
EXL Cape Town, Western Cape, South Africa Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you\'ll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you\'ll deliver exceptional service experiences while contributing to a collaborative team environment. If you\'re committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark on a rewarding career journey with us. Overview Role: Coordinator-Customer Care Voice-Inbound. Location: Cape Town, Western Cape, South Africa. You will be the frontline contact for policyholders in a fast-paced contact centre environment, handling billing transactions, inquiries, and technical support with professionalism and precision. Responsibilities Process billing transactions Address inquiries from policyholders Provide technical support Deliver exceptional service experiences Collaborate effectively within a team in a structured operations setting Qualifications Entry level (seniority) Strong communication and organizational skills Ability to thrive in a structured operations environment Employment details Employment type: Full-time Seniority level: Entry level Job function: Other Industries: Business Consulting and Services #J-18808-Ljbffr
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Coordinator-Customer Care Voice-Inbound
3 weeks ago
Cape Town, South Africa EXL Full timeCoordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage....
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Coordinator-Customer Care Voice-Inbound
3 days ago
Cape Town, South Africa EXL Full timeEXL, Cape Town, Western Cape, South Africa Coordinator-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. With strong communication and organizational skills, you'll deliver exceptional service experiences while...
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Inbound Voice Customer Care Coordinator
3 days ago
Cape Town, South Africa EXL Full timeA leading business consulting firm in Cape Town is seeking a Coordinator-Customer Care Voice-Inbound to join their dynamic team. The role involves being the frontline contact for policyholders, providing exceptional service while handling billing transactions and inquiries. The ideal candidate possesses strong communication and organizational skills. This...
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Executives-Customer Care Voice-Inbound
2 weeks ago
Cape Town, South Africa EXL Full timeCoordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...
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Executives-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeCoordinator-Customer Care Voice-Inbound EXL, Cape Town, Western Cape, South Africa Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...
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Executive-Customer Care Voice-Inbound
5 days ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound Location: EXL Cape Town, Western Cape, South Africa Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to...
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Assistant Manager-Customer Care Voice-Inbound
3 weeks ago
Cape Town, South Africa EXL Full timeAssistant Manager-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Professionals in this group are responsible for managing inbound calls, queries via email and chat, and customer service enquiries. Individuals identify and assess customer’s needs and work with the team to resolve issues. Job Details Seniority level: Mid-Senior level...
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Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeEXL Cape Town, Western Cape, South Africa Executive-Customer Care Voice-Inbound Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionalism and precision. If you're committed to excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark on a...
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Executive-Customer Care Voice-Inbound
3 days ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast‑paced contact centre environment. Your role involves processing billing transactions, addressing inquiries and providing technical support with professionalism and precision. With strong...
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Executive-Customer Care Voice-Inbound
4 weeks ago
Cape Town, South Africa EXL Full timeExecutive-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa. We are looking for a Customer Service Representative to join our dynamic team as the frontline contact for policyholders in a fast‑paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with...